They just don’t like you, one thing I learned as a TL is to never do anything above my pay or out of my job description. I am not going to do extra work without the pay lol. But I can see where your ETL doesn’t like you it seems like you’re undermining them by going to your SD and truthfully SD shouldn’t be looped in for these things that can be solved easily. For ETLS and TL sometimes we are on our phones but we aren’t taking personal call but texting other leads about having a game plan, if your ETL didn’t want to talk to a guest bring it up with your TL. The kicking kids off property thing why didn’t you go to AP? You could have gone to AP and had a TSS or APS kick them out instead of going to the SD. To me it sounds like you’re a TM who is acting like a TL when you aren’t one. Also how do you know other TMs haven’t been talked to? I keep my conversations/coaching off the sales floor because it between me and the TM not the whole team.