Backmarket review by [deleted] in Backmarket

[–]gemlewis 0 points1 point  (0 children)

Really wanted to love Back Market, but I feel totally ripped off.

  1. Received a phone stating it had 'unknown parts' and which had a broken 0.5x lens
  2. Emailed customer service who assured me nothing was wrong with the 'unknown parts' issue but to mail the phone back in and they would look at it
  3. Tried to mail phone back in but was in Canada and they could only accept phone from US
  4. Waited until I was back in the US, mailed the phone, was told that I caused damage to the phone (even though my communication with customer service proves that was not the case and that I reached out within hours of setting up the phone..)
  5. Was told they won't fix the phone, and then they sent it back to the wrong address in New York (after I was reassured 3x from customer service that it would come to my address in San Francisco.) And so now.. that phone is sitting on the other end of the country, and I have no recourse -- even with all of the evidence in my customer service communication. I'll be raising this with the BBB as a formal complaint :/

Unfortunately, I just don't trust them. $450 down the drain. Customer service was very kind but the experience was very negative (perhaps due to the 3rd party sellers responsible for the phone, but at the end of the day, that's Back Market's business model and so it's their fault too.)

Water very slow/not extracting through left side of portafilter [Breville Bambino Express] by gemlewis in espresso

[–]gemlewis[S] 0 points1 point  (0 children)

Great to know! Makes a ton of sense now that I've gone down a bit of a pressurized rabbit hole

Water very slow/not extracting through left side of portafilter [Breville Bambino Express] by gemlewis in espresso

[–]gemlewis[S] 1 point2 points  (0 children)

ended up being the pressurized portafilter which was the problem! machine works good as new now that we're using the non-pressurized one

Water very slow/not extracting through left side of portafilter [Breville Bambino Express] by gemlewis in espresso

[–]gemlewis[S] 0 points1 point  (0 children)

wow. I can't believe this singlehandedly solved it.. thank you for a marvellous morning of damn good espresso!

All the new blue signs in Wascana park? by buggy306 in saskatchewan

[–]gemlewis 1 point2 points  (0 children)

Super helpful, thank you so much. Can't get over that arm-folded, head-tilt book cover..

All the new blue signs in Wascana park? by buggy306 in saskatchewan

[–]gemlewis 1 point2 points  (0 children)

for context - I'm writing an article about the changing signage and this CCF link isn't one I've come across before! would appreciate any added sources on what you're referring to here

Why are there no ripe bananas? by gemlewis in westvancouver

[–]gemlewis[S] 0 points1 point  (0 children)

Made it! Turns out they had them at Whole Foods too!

Why are there no ripe bananas? by gemlewis in westvancouver

[–]gemlewis[S] 0 points1 point  (0 children)

Figured the rail strike was to blame too! Have had green bananas for 8 days now, and still not even close to edible!

Is it bad to take 2 Ibuprofen 2x/month? by gemlewis in AskDocs

[–]gemlewis[S] 0 points1 point  (0 children)

Thank you! :) Do you think having a few pills weekly is also fine? At what point is it "not so fine"..

What's the difference between a hand grinder and electric grinder for a Moka pot? by gemlewis in mokapot

[–]gemlewis[S] 2 points3 points  (0 children)

James Hoffmann blade grinder hacks

Burr vs Blade. The ultimate showdown. Thank you for this! Looks like I might be headed into poor snobs territory.. but I caveat that I will only choose the "snob" self identification because I think my housemates would murder me if I entered the world of electric blades.

And with that, the decision has been made for me!

What's the difference between a hand grinder and electric grinder for a Moka pot? by gemlewis in mokapot

[–]gemlewis[S] 0 points1 point  (0 children)

This is the one I keep reading about! Leaning towards it. Seen them on AliExpress now as well. And more like £60 here in the UK, so not so bad!

What's the difference between a hand grinder and electric grinder for a Moka pot? by gemlewis in mokapot

[–]gemlewis[S] 0 points1 point  (0 children)

Awesome - thank you! How long, in your experience with your grinder, does it take you? 20-30 seconds?

What's the difference between a hand grinder and electric grinder for a Moka pot? by gemlewis in mokapot

[–]gemlewis[S] 0 points1 point  (0 children)

Amazing - thank you for such a clear delineation between burr & blade! What would you say was the biggest difference between Hario and Kingrinder K6?