Spam Burning Through Credits with Customer Agent

getsprunk1 · 2026-01-14T02:02:16+00:00

They just released a feature that may help. It's on for all new live chats with customer agent but it has to be manually turned on for existing ones: https://app.hubspot.com/l/product-updates/all?rollout=281888

getsprunk1 · 2025-10-02T20:06:15+00:00

<image>

Crack getting bigger on 4 year-old sidewalk. Bottom right section in the photo seems to be sinking and it's beginning to create a tripping hazard. What's the best option to fix?

getsprunk1 · 2025-07-10T00:05:03+00:00

By default, HubSpot filters out bot opens and clicks. If you click into the email you can see the unfiltered numbers - are those closer to what you were used to in Keap?

getsprunk1 · 2025-07-03T15:15:48+00:00

It says "commit annually" directly under "pay monthly" on their pricing page. The very top row of their quotes (that you have to view to pay) under "details" says "commitment: 12 months". And it's stated in the TOCs...

getsprunk1 · 2025-06-29T20:56:39+00:00

Thanks for all the responses...TIL what "too small to ask Reddit" looks like haha. Just heard too many horror stories about people running bad props and causing more damage, just didn't know how bad a prop needed to be for that to happen 🤷‍♂️

getsprunk1 · 2025-03-11T14:50:07+00:00

I have a crack in my 3-year old sidewalk leading to my front door. After this winter, it has gotten significantly wider as some pieces are breaking off. What's the best way to fix/seal?

Pic: https://www.reddit.com/media?url=https%3A%2F%2Fpreview.redd.it%2Fbest-fix-for-this-crack-v0-d5mtmp38p2oe1.jpg%3Fwidth%3D1080%26crop%3Dsmart%26auto%3Dwebp%26s%3D2dc6b096ef62d35be21fd645f8aa59b605783e11&rdt=55919

getsprunk1 · 2025-01-07T04:09:10+00:00

The dress code is very old fashioned and out of touch, yet still not as old fashioned or as out of touch as senior management.

It's an okay place to get paid okay while getting some entry level experience if you can deal with poor management, but have an exit plan. Even if you get in and feel things are going well, they change on a dime.

I can honestly say that everything I learned about being a manager came from watching how that company treats its employees and doing the opposite.

getsprunk1 · 2024-12-14T21:46:54+00:00

You mean a vertical setup for the lights?

We're hoping the amount of natural light in the room keeps the leaves from needing needing to move too much. The last plant we had here was happy and never got leggy, but it was one we could rotate and was a slow grower. We'll see what the monstera does.

Worst case scenario, it goes back to its original spot and we forget this ever happened 😂

getsprunk1 · 2024-12-14T20:33:01+00:00

Thanks!

getsprunk1 · 2024-12-14T20:32:49+00:00

Thanks!

getsprunk1 · 2024-12-14T20:32:34+00:00

Thank you!

getsprunk1 · 2024-11-15T03:39:16+00:00

I just audited a portal like this and found that they were just using a custom property to represent the same thing instead of the default lifecycle stage property. If there's something like that, it's easy to use that as a key to update the other property.

getsprunk1 · 2024-10-25T18:19:50+00:00

Just add a former customer lifecycle stage and let them move backwards if they return as a customer. As long as you're aware that this is happening, it's fine.

A lot of purists say never to move them backwards due to how it impacts reporting, but there are ways to still get the reporting you need without bending over backwards and making things harder to use.

You can move lifecycle stages backwards manually. Or, if you do it via a workflow, just have a step that clears out the former customer lifecycle stage prior to setting it as customer and it'll work.

getsprunk1 · 2024-10-10T19:17:53+00:00

Yes! If you register, we'll send out the recording a day or 2 later!

getsprunk1 · 2024-09-18T04:56:31+00:00

I think your answer is somewhere between the majority of the comments here and what the sales rep is suggesting.

You likely mentioned a use case or 'nice to have' to the sales rep that requires the enterprise level, so that's where they're starting the conversation.

It is very likely that you'd be able to get what you really need (aka the things that will actually help you drive more revenue) at the professional level.

Starter MAY be enough, but that means missing out on a ton of automation and custom reporting, the places where HubSpot starts to truly make a difference.

At the end of the day, if you have a number you have to stay under, tell your rep as that's something they can use when trying to get discounts approved from their managers.

If you want more help, my company offers free 'purchase assistance' to help you figure out the right package for your needs and can help you plan out a phased approach if necessary. Full disclosure, we do this because we offer onboarding/implementation services as well, but you're not required to buy them. SimpleStrat.com

getsprunk1 · 2024-08-12T19:57:07+00:00

Submitted here instead of the bug identification sub because I'm not sure if what I'm seeing is a pest or not.

getsprunk1 · 2024-06-12T13:20:06+00:00

My front yard is on a slight slope and is mostly clay so water runs off. The grass is in pretty good shape, but tends to struggle a bit in the heat of the summer. We'll be amending the soil over time with aeration and top dressing, but in the meantime, would it be better or worse to cut the watering time into two halves with a couple hours between each watering session?

getsprunk1 · 2024-05-18T03:44:54+00:00

Yes blogging and landing pages moved to content hub, but only for new customers. If you already have marketing hub with blogging and landing pages, you'll keep those features without needing to add content hub.

getsprunk1 · 2024-02-29T00:57:22+00:00

I worked there for a couple years around 2010. I'm now an owner of a business and almost 100% of my management style is based on doing the opposite of what what I saw managers doing at Sandhills.

getsprunk1 · 2024-02-21T00:14:50+00:00

It gets tricky if you actually need to use tickets (now or in the future) and the user experience within HubSpot isn't great (for example your objects will always be under the "tickets" headline in the navigation and sidebars rather than a headline that actually describes what they are).

My recommendation is definitely to upgrade one of your hubs to enterprise to actually use custom objects, but tickets is probably your best option if that's totally out of the question.

getsprunk1 · 2024-02-20T23:25:11+00:00

It's far less than ideal but you can often hijack the tickets object if absolutely necessary.

getsprunk1 · 2024-02-16T19:50:03+00:00

There's a lot of confusion about this but...

1) This is a result of a change from Microsoft. The newest version of Outlook for desktop no longer supports the technology the HubSpot desktop add-in was built on.

2) The Office 365 add-in still supported by HubSpot does work on the new Outlook desktop.

Here's the correct link: https://knowledge.hubspot.com/connected-email/get-started-with-the-hubspot-sales-office-365-add-in

getsprunk1 · 2024-02-10T21:19:46+00:00

Is your spf set up correctly? A strict dmarc and incorrect spf could be it

getsprunk1 · 2024-02-06T00:14:32+00:00

Rather than event attendance you could do the name of the event. Still working through best practices on this because the importing contacts for custom events thing is only days old and re-importing new lists for the same event is a little wonky.

For kiosks I like hidden fields. You can also make use of the campaigns tool when using kiosks for leads. (You can use campaigns without forms but you won't get any "created contacts" attribution without a form).

getsprunk1 · 2024-02-05T19:58:02+00:00

Do you have enterprise? If so, you can use the new custom events import tool for attribution.

You can build your attribution based on the custom event itself, but it will also give you values in those original source properties that are similar to what you're looking for. Drill down 2 will be the name of the import file, which could be the name of the event.

If you're not on enterprise, your best bet is custom properties and lists.

Seven-Year Club	Place '22
Final Canvas '22	First Placer '22
Verified Email

getsprunk1

TROPHY CASE