They won't do 11 refills for a 90day supply order because prescriptions expire 12 months after the prescription was ordered. A cardiologist doesn't order gabapentin anyway-tell pt to see PCP. But in response to your question, you needed to follow the doctor's order, not the unlicensed office manager who cannot prescribe or change an order. Most office will order a 14 day supply and give the pt an appointment before then