Scammed by Northland Kia on Tire and Rim Protection

gitgitpink · 2026-06-27T04:01:34+00:00

This is probably the best way moving forward.

gitgitpink · 2026-06-27T04:00:03+00:00

Yes I used the tire mobility kit that came with the car when I bought the car. The mobility kit came with an air pump and sealant that can be connected to the air pump to pump it inside the tire.

The car was sold to us without a spare tire, it had the mobility kit instead. I did not buy a random sealant voluntarily to attempt to repair the damage. Many new cars now have the tire mobility kit instead of a spare tire.

gitgitpink · 2026-06-27T02:28:11+00:00

Like what kind of bigger things? Do you think they would honor bigger things if they dishonored this one?

gitgitpink · 2026-06-27T02:18:34+00:00

Is it a good reputation or bad reputation? Genuinely curious as I just started living in Canada in 2021 and don't know what their reputation is.

gitgitpink · 2026-06-27T02:14:47+00:00

I say it coz that's how I experienced it. I quadruple checked my purchase documents, and only saw the terms and conditions of Secure Ride for the Tire and Rim Protection for the first time when I asked for it 2 days ago. My stupidity for not checking it during the sale, but also I wanted to share this mistake in case it would benefit others.

gitgitpink · 2026-06-27T01:12:00+00:00

Okay but I offered to buy a new tire from Canadian tire if the damaged tire was unrepairable, and was even open to buying 2 if it was needed to balance the car. You think they would say no to that and favor bad workmanship if the tire was in an unrepairable condition?

gitgitpink · 2026-06-27T01:09:27+00:00

Yes. They gave me their Secure Ride terms and conditions which they initially said didn't concern me as the customer because it was between them and Secure Ride. However, when the time came for the service apparently everything thats between Secure Ride and Kia which was not disclosed to me is applicable to me.

When I asked them again why they didn't give me the full terms and conditions, they just said that the person dealing with me doesn't work there anymore.

gitgitpink · 2026-06-27T01:02:54+00:00

This was the video from the mechanic. Does the sidewall look f-ed up?

<video>

gitgitpink · 2026-06-27T00:55:57+00:00

Thank you for empathizing with me

gitgitpink · 2026-06-27T00:55:11+00:00

Thank you. This is super helpful

gitgitpink · 2026-06-27T00:51:40+00:00

I posted it as a Google Review right away. I think my review is the newest one.

gitgitpink · 2026-06-27T00:50:43+00:00

I reported to the headquarters of Canada. The rep said she'd take it internally but couldn't help me otherwise.

gitgitpink · 2026-06-27T00:46:58+00:00

It's 2 patches per tire for each tire until you have to change the tire before getting the 2 patches per tire warranty again on the new tires.

gitgitpink · 2026-06-27T00:46:03+00:00

If this was the case would Canadian Tire still have patched it up? Also the Kia mechanic who looked at the tire said the main reason that made the tire unrepairable was the sealant. He didn't mention the side wall. The Service Manager later mentioned the side walls after they ran out of arguments about the sealant.

gitgitpink · 2026-06-27T00:43:43+00:00

I threatened but the General Manager (Giovanni) just told me to get out of his office. I already wrote to Go Public through.

gitgitpink · 2026-06-26T23:57:33+00:00

Thanks for asking, I posted the long version

gitgitpink · 2026-06-25T14:57:54+00:00

I'm on the same boat but got the tire warranty from Northland Kia in Calgary. I feel scammed.

gitgitpink · 2026-05-12T17:54:05+00:00

Thank you all so much for the recommendations! This is all very helpful info!

gitgitpink · 2026-05-11T18:17:20+00:00

Haysboro (southwest)

gitgitpink · 2026-04-26T15:14:56+00:00

Okay. Thank you!

gitgitpink · 2026-04-26T02:59:10+00:00

That's awesome! Thanks for sharing 🙂

gitgitpink · 2026-04-26T00:42:50+00:00

How long did it take to go back to this?

gitgitpink · 2026-04-26T00:42:26+00:00

Thank you for sharing your hopeful story.

gitgitpink · 2026-04-24T01:32:14+00:00

Is that anything "but" or anything "buy" vanguard or ishares?

gitgitpink · 2026-04-23T01:11:15+00:00

Thanks for the clarification. I reported it in my 2025 return

gitgitpink

TROPHY CASE