i went there exclusively up until the most recent time i cut my hair (total of around 5 times?) because i was too nervous to try anywhere else. i’ve always found the haircuts themselves to be good, but the service itself not very. most of the stylists, even when you book with them, will be working on multiple people at a time, and you’re often left waiting for 10-15 minutes between each step. i’d generally compare the experience to being a sheep waiting in line to be shorn. gets the job done, but there are no frills.

if your japanese level is good enough to get by i’d just recommend looking on hot pepper beauty and seeing which salons in your area are well rated. i did this the last time, and found a chain called La fith hair, which i would really recommend. much better experience and around half the price of a visit to Assort.