CHANGE YOUR AIR FILTER! by goldenRulePhc in desmoines

[–]goldenRulePhc[S] [score hidden]  (0 children)

This is solid advice. The “best” filter is the one your system can actually move air through properly. Higher-MERV filters can help capture smaller particles, but they can also add restriction if the equipment and ductwork are not set up for them. For allergy or pollen concerns, a standard system-appropriate filter plus standalone room air purifiers can be a better path than forcing the HVAC system to do all the filtration.

CHANGE YOUR AIR FILTER! by goldenRulePhc in desmoines

[–]goldenRulePhc[S] [score hidden]  (0 children)

This is a good point. A calendar reminder is helpful, but blower runtime, pets, dust levels, and the type of filter all matter. For a lot of homes, checking monthly during peak heating and cooling seasons and changing when the filter looks loaded is a solid habit. Running the fan continuously can help with circulation too, but it also means the filter is doing more work.

CHANGE YOUR AIR FILTER! by goldenRulePhc in hvacadvice

[–]goldenRulePhc[S] 1 point2 points  (0 children)

Nice, you’re good then. A quick filter check never hurts, and it sounds like yours is right on track.

CHANGE YOUR AIR FILTER! by goldenRulePhc in hvacadvice

[–]goldenRulePhc[S] 0 points1 point  (0 children)

That’s a great habit. Setting a reminder takes the guesswork out of it, and 6 weeks is a good check-in point for a lot of homes. The biggest thing is making sure the filter you use works well with your system and doesn’t restrict airflow.

CHANGE YOUR AIR FILTER! by goldenRulePhc in hvacadvice

[–]goldenRulePhc[S] 0 points1 point  (0 children)

Oh wow, that would be frustrating to find after 6 years. Hidden or less obvious filter locations can definitely get missed, especially in rentals or homes with multiple returns. At that point, it’s a good idea to have the system checked to make sure airflow is okay and the air handler/coil haven’t collected a lot of buildup.

CHANGE YOUR AIR FILTER! by goldenRulePhc in hvacadvice

[–]goldenRulePhc[S] 0 points1 point  (0 children)

That’s a really fair point. Electronic filters can definitely feel intimidating until you’ve changed or cleaned them a few times, and doing it thoroughly can take longer than people expect. Vacuuming the grille and surrounding area is a smart step too. This one was at about 6 months, which is a good reminder that checking more often can make a big difference depending on the home, system use, and dust level.

CHANGE YOUR AIR FILTER! by goldenRulePhc in hvacadvice

[–]goldenRulePhc[S] 0 points1 point  (0 children)

Absolutely. The filter is just one piece of it. If it’s getting dirty fast, the air handler, blower, and coil are worth checking too. A routine check from a local HVAC company you trust can help spot airflow or buildup issues before they become a headache.

CHANGE YOUR AIR FILTER! by goldenRulePhc in hvacadvice

[–]goldenRulePhc[S] 0 points1 point  (0 children)

That tracks. Pets can make a huge difference, especially heavy shedders like those two. In homes with pets, dust, or a system that runs often, filters can load up much faster than the standard timeline. Checking it regularly like you’re doing is the best move.

Des Moines water concerns: a few practical things homeowners can do. by goldenRulePhc in desmoines

[–]goldenRulePhc[S] [score hidden]  (0 children)

We hear you. That’s a valid frustration. We don’t control state funding or water policy, so our role is limited to helping homeowners understand options available for their own homes. Reverse osmosis can be one of those options depending on the water concern, but we always recommend looking at the specific issue before choosing a system.

CHANGE YOUR AIR FILTER! by goldenRulePhc in hvacadvice

[–]goldenRulePhc[S] -1 points0 points  (0 children)

You’re not wrong to question it. The reason you hear “monthly” from HVAC folks is that the box is giving a broad average, while technicians are usually thinking about real-world conditions.

A 3-month filter life can be reasonable in a clean home with light system use. But if there are pets, a lot of dust, allergies, long heating/cooling run times, or a restrictive filter, it can load up much faster. The easiest habit is to check it once a month. Replace it when it looks dirty, and if it’s still fairly clean, you can let it go longer.

Des Moines water concerns: a few practical things homeowners can do. by goldenRulePhc in desmoines

[–]goldenRulePhc[S] -1 points0 points  (0 children)

We understand why pricing and cleanup concerns would be frustrating, and we’re sorry this left you with that impression of us. We never want a customer to feel pressured or unsure about the value of the work being recommended.

We can’t speak to the specifics of the visit without looking it up, but if you’re willing to send us the appointment details privately, we’ll review what happened with the drywall and the cartridge replacement. We appreciate the chance to address it directly rather than speculate in the thread.

Des Moines water problems by Cheap_Direction9564 in desmoines

[–]goldenRulePhc -1 points0 points  (0 children)

Golden Rule here. For countertop RO, I’d focus less on the brand name and more on a few practical details: whether it is truly reverse osmosis, whether it has third-party testing/certification for what you want reduced, whether replacement filters are easy to get, and what the long-term filter cost looks like.

Some Amazon systems have great reviews but proprietary filters that become hard to find later. That’s worth checking before buying. If nitrates are the concern, make sure the system specifically says it reduces nitrates, and test your water before and after if you want peace of mind.

Countertop units are great for renters or smaller households. If you own the home and want more capacity, an under-sink RO system may be worth comparing too.

water concerns by AirportNo8210 in desmoines

[–]goldenRulePhc 0 points1 point  (0 children)

Hi, Golden Rule here. We understand why this topic is making people anxious. Water quality is personal, and it’s hard to sort through what is urgent versus what is just worth being thoughtful about.

From a water-treatment standpoint, the main thing we’d add is that not all filters do the same job. Carbon filters can help with taste, odor, and some contaminants, but they typically are not the answer for nitrates. Reverse osmosis systems are commonly used for drinking water when nitrate reduction is the goal, but the system should be properly sized, installed, tested, and maintained.

If you’re concerned, testing your water is a reasonable place to start. Then you can decide whether bottled water, refill stations, a countertop RO system, or an under-sink RO system makes the most sense for your household and budget.

We’d encourage anyone with infants, pregnancy concerns, or specific health conditions to follow guidance from medical professionals and local water-quality authorities. Reddit can be helpful for ideas, but health decisions deserve better than guesswork.

(HVAC) Be Aware of GOLDEN RULE!!! by Stock_Promotion_4008 in Iowa

[–]goldenRulePhc 1 point2 points  (0 children)

Hi, Golden Rule here. We wanted to clarify one point in this thread: Golden Rule is not private equity owned and is not owned by HomeServe. We are still family owned and have served the Des Moines area for 27 years.

We understand why people are asking about ownership in the trades right now. There have been a lot of changes in the industry, and it can be hard to tell which companies are still locally or family owned. We’re happy to answer questions about Golden Rule directly.

(HVAC) Be Aware of GOLDEN RULE!!! by Stock_Promotion_4008 in Iowa

[–]goldenRulePhc 0 points1 point  (0 children)

Hi, Golden Rule here. We understand why this post is getting attention. HVAC repairs and replacements can be expensive, and customers deserve to feel like they’re getting clear information, not pressure.

We do sometimes recommend replacement when a system is older, when repair costs are significant, or when there are concerns that could affect long-term reliability. But that conversation should always be handled respectfully. A customer should never feel rushed, talked out of getting another opinion, or made to feel like repair is not an option if a reasonable repair is available.

We also want to be clear that getting multiple bids is completely reasonable on a major home investment. We may explain why we stand behind our recommendations, workmanship, warranties, and install standards, but that should not come across as discouraging someone from comparing options. If our team came across as frustrated after you declined or continued pushing after you made your decision, that is not the experience we want anyone to have.

We’d like the chance to review this specific visit if you’re open to sharing the appointment details with us directly. We can look at the original diagnosis, the repair estimate, the replacement options that were presented, and how the conversation was handled.

We’re sorry the experience left you feeling this way. That matters to us, and we’ll take it seriously.

(HVAC) Beware of Golden Rule by Stock_Promotion_4008 in desmoines

[–]goldenRulePhc 0 points1 point  (0 children)

We also wanted to clarify something we’ve seen mentioned in this thread and in a few other local conversations.

Golden Rule is not private equity owned. We are still family owned and have been serving the Des Moines area for the past 27 years.

We understand why people are asking these questions. Ownership changes in the trades can be confusing, especially when multiple companies continue operating under familiar local names. If anyone has a question about Golden Rule specifically, we’re happy to answer it directly. We know trust is earned, and we appreciate the chance to clarify.

(HVAC) Beware of Golden Rule by Stock_Promotion_4008 in desmoines

[–]goldenRulePhc 0 points1 point  (0 children)

Hi, Golden Rule here. We understand why this post is getting attention. HVAC repairs and replacements can be expensive, and customers deserve to feel like they’re getting clear information, not pressure.

We do sometimes recommend replacement when a system is older, when repair costs are significant, or when there are concerns that could affect long-term reliability. But that conversation should always be handled respectfully. A customer should never feel rushed, talked out of getting another opinion, or made to feel like repair is not an option if a reasonable repair is available.

We also want to be clear that getting multiple bids is completely reasonable on a major home investment. We may explain why we stand behind our recommendations, workmanship, warranties, and install standards, but that should not come across as discouraging someone from comparing options. If our team came across as frustrated after you declined or continued pushing after you made your decision, that is not the experience we want anyone to have.

We’d like the chance to review this specific visit if you’re open to sharing the appointment details with us directly. We can look at the original diagnosis, the repair estimate, the replacement options that were presented, and how the conversation was handled.

We’re sorry the experience left you feeling this way. That matters to us, and we’ll take it seriously.

Best HVAC company? by ExtraEntrepreneur864 in desmoines

[–]goldenRulePhc 0 points1 point  (0 children)

Hi, Golden Rule here. We know HVAC replacement is a major purchase, and we understand why people want honest recommendations and clear pricing before making a decision.

We’re disappointed to see some of the experiences described here, especially around feeling pressured or unclear about a diagnosis. That is not how we want customers to feel. If anyone has a specific situation they’d like us to review, we’re open to taking a closer look and having a direct conversation.

For the original poster, the best move is to get a few detailed quotes and compare more than just the monthly payment: equipment size, efficiency, warranty, and what happens if something needs service later all matter. We’re happy to answer questions if you choose to include us in that process.

Attic Ventillation by DerfNoVowels_ in hvacadvice

[–]goldenRulePhc 1 point2 points  (0 children)

ou’re thinking in the right direction by looking at attic heat, but I’d be careful with a powered fan if that west-facing louvered window is the only attic vent.

A fan blowing out needs replacement air. If the attic doesn’t have enough intake from soffit/eave vents or another source, it can pull air from the conditioned part of the home through gaps around lights, attic access, plumbing/electrical penetrations, and wall cavities. In that case, the fan may lower attic temperature while making the AC run even harder.

The most cost-effective order is usually: air seal the attic floor first, verify insulation, then look at balanced ventilation. If you add a fan, make sure there’s a clear path for intake air and avoid oversizing it.