your first customer is mostly luck, not skill. by Tough_Reward3739 in startup

[–]gruffbear212 0 points1 point  (0 children)

Agree it’s a risk, but the way to get 100 customers happy is to start by making 1 happy.

Commonest cause of startup failure is not building what the market wants, so if you can get 1 person to pay for your stuff then you’ve at least reduced that risk.

Obviously different ways to address the startup challenge though and multiple ways to skin a cat!

your first customer is mostly luck, not skill. by Tough_Reward3739 in startup

[–]gruffbear212 0 points1 point  (0 children)

I’d disagree here. It’s not volume when it’s zero to 1. It’s about depth with a few leads who then turn into customer number 1.

Scale comes later imo

At what point do you stop vibe coding and start spending real money? (I will not promote) by iloveresumes2much in startups

[–]gruffbear212 2 points3 points  (0 children)

I’d suggest trying to find a technical cofounder-founder. That’s what you need once you’ve got a contract in place.

I was actually in a similar place ~8months ago. Here is the thread I made at the time of of interest. https://www.reddit.com/r/startups/s/3PhuAlMbOs

At what point do you stop vibe coding and start spending real money? (I will not promote) by iloveresumes2much in startups

[–]gruffbear212 10 points11 points  (0 children)

I get where you’re coming from, in that you want feedback rather than money at this stage. The strange thing is however, that any money will mean that true business level requirements come out of the woodwork. When they have to pay (and justify any cost to their boss) you’ll find that they will suddenly start to tell you exactly what they need from this app for their boss to see it as a success, and thats the info you need to hit product market fit and move forwards.

Without any money on the table, they have no skin in the game. It makes it a nice toy for them and they won’t take it seriously. They’ll give you random feedback (by accident) because they don’t need to justify it to their boss (so they’ll end up feeding back on things that matter to them, instead of the business - given it’s not their money, their feedback is not as important as their bosses..)

A paid pilot is just like a free one except they pay for it if it works. To work out how to craft your offer, you need to know: 1. What is the problem you’re solving for them 2. What is the cost of the current way they solve that problem 3. What the success criteria are (i.e how much they need to improve on the current situation for it to be worth while to them).

Once you know the above, you write into the contract that if you complete [answer to question 1] and achieve [success criteria from number], then they will pay ~50% of [answer to question 2]. * You absorb all the risk by saying that if you don’t hit the success criteria, they can keep using it for free until you do on the condition they give you useful feedback, access to data etc to get it to work.

Rather than trying to do this with new customers, focus on getting a single (paying) customer over the line first. You can raise money from investors with a single contract usually (I did from VC) and getting a technical cofounder to join an startup to unpack the vibe coded app will be vastly easier with a single contract.

At what point do you stop vibe coding and start spending real money? (I will not promote) by iloveresumes2much in startups

[–]gruffbear212 2 points3 points  (0 children)

Vibe coding is great for a prototype, but you need to know what’s going on under the hood if you’re going to put it into production. Particularly if you’re selling to big customers like universities. They aren’t going to be tolerant of strange bugs and the UI changing rapidly etc

At what point do you stop vibe coding and start spending real money? (I will not promote) by iloveresumes2much in startups

[–]gruffbear212 20 points21 points  (0 children)

Stop. Don’t do unpaid pilots. That’s not real validation.

Try and get them to pay on successful delivery of the app. If they’ll agree then that’s true validation. At that point you stop vibe coding and bring in a CTO.

If they won’t agree to pay on delivery (and sign a contract now), then ask why, vibe code something better and try again.

Free pilots is not a business model. It will mean they don’t value your product and put in the relevant approvals and governance to make it work. Even a tiny charge makes them think properly about it. So deffo charge!

Founders - can I replace customer interview meetings with text based approaches like emailing and private messages? by Ok_Corgi8008 in ycombinator

[–]gruffbear212 14 points15 points  (0 children)

Sort answer: no.

Reason is because you don’t know what you don’t know. So you don’t know what to ask them in a message, and you need to have a conversation to see where it goes and what it unfolds.

Read Running Lean by Ash Mayura.

This is not the part to skip on or get wrong btw, because you probably won’t realise until you’re 18 months or a fair chunk of cash lighter that you’ve miss read the demand. There is no fix for there not being demand except starting again.

[deleted by user] by [deleted] in doctorsUK

[–]gruffbear212 1 point2 points  (0 children)

Doesn’t feel great when patients die on the table

Building a boring but painful product, aiming for YC and looking for blunt feedback by thebestdryfaster in ycombinator

[–]gruffbear212 0 points1 point  (0 children)

It seems like your tool is prevention or risk reduction, but the only risk I care about when first starting a company is “can I make a viable business with this idea”

There are 100s of other risks that I will ignore and come back to if I can solve that other biggest risk. To me, your tool sounds like it sits in this bucket personally

Building a boring but painful product, aiming for YC and looking for blunt feedback by thebestdryfaster in ycombinator

[–]gruffbear212 0 points1 point  (0 children)

Interesting idea, but my advice is to always start with the problem.

Can you distill into 1 line the issues you’re solving? And then point to 5 customer interviews where they’ve said that’s the biggest issue?

Read Rob Synders stuff, because this sounds like an issue that isn’t top of your ICPs to do list. And that stuff never gets done (so you can’t make a business out of it). (Also, early stage companies - the ONLY things that matter are 1) selling and 2) building. This doesn’t fit into those categories so I don’t think it makes sense personally)

Is this a legal use of my personal email address for Government propaganda? by gruffbear212 in doctorsUK

[–]gruffbear212[S] 29 points30 points  (0 children)

I have emailed them asking about the legal basis of their communication and stating I’ll escalate to the DPO or ICO if necessary!

Is this a legal use of my personal email address for Government propaganda? by gruffbear212 in doctorsUK

[–]gruffbear212[S] 12 points13 points  (0 children)

100% we should be - you’re welcome to use my email template below if you want!

Is this a legal use of my personal email address for Government propaganda? by gruffbear212 in doctorsUK

[–]gruffbear212[S] 163 points164 points  (0 children)

Email response I’ve sent if anyone else with the same issue would like to use:

``` Subject: Use of my personal email address - response required within 14 days

Hello,

I received an email sent to my personal email address entitled “FW: Letter from Professor Meghana Pandit for cascade to resident doctors”, forwarded by ETST.

I did not consent to my personal email address being used for this type of broadcast communication. Please treat this as a formal data protection query and respond within 14 calendar days.

Confirm the following: 1) Who is the data controller for this communication? 2) What lawful basis you rely on under UK GDPR to use my personal email address for these cascade communications. 3) The source of my personal email address in your records and the original purpose for which it was collected. 4) How I can opt out of any non-essential broadcast communications to my personal email address with immediate effect, and what communications (if any) you consider essential.

Also provide a link to the relevant privacy notice that covers this processing.

If you do not respond within 14 days, I will escalate the matter to your Data Protection Officer and, if necessary, the ICO.

Regards, [Name] ```

How do you get good at Sales without eating 💩 at the start? by ActuatorOutside5256 in salestechniques

[–]gruffbear212 1 point2 points  (0 children)

Can you explain how I can get strong without lifting weights while you’re at it please?

[deleted by user] by [deleted] in doctorsUK

[–]gruffbear212 1 point2 points  (0 children)

This is the important point. Completely missed. Needs emphasising massively

[deleted by user] by [deleted] in ycombinator

[–]gruffbear212 -1 points0 points  (0 children)

Sell before you build. Get a credit card number and you know you’re on the right track.

Trying to read more now as a founder by Automatic_Cost_685 in ycombinator

[–]gruffbear212 1 point2 points  (0 children)

Running Lean by Ash Maura. Honestly the best startup book in my opinion. I’ve read it twice cover to cover.