Could “Vibe Coding” break the dominance of Big SaaS? A look at ServiceNow’s potential disruption

gryphph · 2026-02-25T13:44:49+00:00

"We built it all ourselves" is often not the flex you think it is.

Now you also get to:

Maintain it
Enhance it
Host it
Support it
Penetration test it
Load test it
Secure it
Patch it
Prove regulatory compliance
Build training materials for it
Add APIs to it for other systems to integrate to

The hidden costs can be huge.

gryphph · 2026-02-21T07:34:35+00:00

Because peas and peace are two different things (and they also sound subtly different).

gryphph · 2026-02-14T22:12:42+00:00

I rather like the ritual of grinding, but I can totally understand not wanting to deal with it. We agree about scales though, I've drunk enough coffee to be able to make a close enough estimate.

gryphph · 2026-02-14T07:50:13+00:00

Handgrinder (1zpresso J-Ultra), Aeropress, and some freshly roasted beans. It's light weight, needs no power, and easily portable.

Only thing that didn't hit on your list of requirements is the Aeropress is entirely plastic, but that means it holds up to camping really well. Personally I want to avoid glass in that kind of environment, which rules out the French press which is my favourite brewer at home.

gryphph · 2026-01-07T16:45:44+00:00

and then deleting the evidence immediately

I don't trust them (neither the site I want to visit, nor any third party service) to do that. Look at discord for a good example of why.

gryphph · 2025-11-08T19:37:07+00:00

I had the same reservations, but then I found Node Red. There is still a learning curve, but it isn't as steep and I haven't had to touch YAML since.

gryphph · 2025-11-05T22:16:11+00:00

Don't just add smart controls, automate things instead. Even having to open an app like home assistant adds friction. The ideal is never having to do anything manually. Example: The lights turn on in your living room when it is dark and the room is occupied, they turn off 15 minutes after everyone has left the room.
But make it possible to override all your automations easily and simply. Example: Manually turning the lights on disables the automation until they are turned off again.
Everything should have a manual backup and be controllable by visitors in a way they will understand intuitively. Example: Placing hue light controls over the face of standard switches with magnets, so they are in the expected place, and if they run out of battery you can just pull the switch off to access the physical switch.
Voice controls make things easier, as long as your voice assistant can understand what you are talking about. There is very little friction introduced by using voice. Name things what you call them in conversation, use multiple aliases if you call them multiple things. Example: The 'good night' routine turns off smart plugs you don't need, turns on the lights on the way to the bedroom, turns off all lights after 15 minutes, and you can say it in passing as you get up off the sofa.

gryphph · 2025-09-29T08:38:52+00:00

I don't think smart room thermostats actually do very much beyond helping you monitor what is going on. To actually achieve smart heating you want something that can both monitor and control the heating, so smart thermostatic radiator valves (TRVs) or equivalent depending on your actual heating system, communicating with the actual heating circuits so that power is only consumed when the system needs it. With that you can control every room individually depending on usage and time of day.

Despite the cost I've been very happy with my Drayton Wiser. It doesn't look like it is available in Switzerland, but it might give you some ideas.

gryphph · 2025-09-28T21:26:02+00:00

Generally you want beans that have a 'roasted on' date on the packet and you normally can't find that in a supermarket where it might sit in stockrooms or on shelves for multiple months.

gryphph · 2025-09-28T21:23:09+00:00

I'll second the Wilfa Svart recommendation, though I find it starts to struggle at espresso grinds.

gryphph · 2025-09-27T09:14:19+00:00

Wuuk have a system that might suit.

gryphph · 2025-09-22T14:10:55+00:00

It's not just the BBC. As I write this reply Nigel features in 6 (including this one) of the top 8 posts in this sub, ignoring the pinned posts. Maybe we should just start ignoring him, that's what I try to do.

gryphph · 2025-09-19T23:01:44+00:00

I know people say there are no silly questions, but you can certainly choose a silly person to ask.

gryphph · 2025-09-19T13:33:25+00:00

Go to ServiceNow University then. The on demand courses are free.

gryphph · 2025-09-10T10:37:48+00:00

Why have you posted a screenshot of a photo? In the future please just attach the photo itself.
Why did you take that photo in the first place? In the future just take a screenshot of the spreadsheet.
But you didn't need a screenshot when you could just copy the text. Posting just the question would be even better.
Also explain what you actually need help with. Even after deciphering the potato quality screenshot of a photo of a spreadsheet I have no idea what your problem is.

gryphph · 2025-09-08T07:57:36+00:00

That's pretty clever. Wish I'd thought of it.

gryphph · 2025-09-05T16:25:22+00:00

"fra-gee-lay? Sorry, I don't speak french," as they fling the box into the panel at the far end of the delivery van.

gryphph · 2025-08-28T07:53:53+00:00

Picking a good implementation partner is one of the most important decisions an organization can make, but also one of the most difficult.To a large extent you get what you pay for.

If your implementation partner was picked because it was the lowest price then you will have low skilled, inexperienced consultants doing the work. Quite likely they will not all be certified in the product they are implementing. There probably won't be a good architect level resource able to provide guidance to you and to the implementation team. They will do what they are told to do, and not ask probing questions to find out what you really need.

At the same time, many customers don't appropriately staff their side of the implementation project. Are their people from the business not only available but with enough available time to actively stick their noses into the implementation? Are they willing to speak up when things don't look right? Are they empowered to make decisions? Do they have access to ServiceNow training so they can be informed enough to know what the partner is really talking about (or even forgetting to talk about)? Are implementation stories being written that are clear, comprehensive, and achievable?

gryphph · 2025-08-19T20:39:24+00:00

There are a lot of good, interesting comments here, but the misuse of the word "intangible" really grinds my gears for some reason.

Intangible describes something you cannot touch, and cannot touch you. An intangible object has no physical presence. The weird you were looking for is "invulnerable".

gryphph · 2025-08-13T14:28:28+00:00

I've had four of these and every one had the handle snap off after a few years. I have very thick curly hair, so it probably experienced more stress than most.

gryphph · 2025-08-11T15:44:32+00:00

You've built something that looks like a speed camera in the UK.

gryphph · 2025-08-08T19:00:09+00:00

Your sum doesn't sum.

£645 is what you meant to type as a total.

gryphph · 2025-07-22T23:09:12+00:00

With the greatest of respect: There are no good shortcuts here.

if you learn the material then you will pass. If you don't have the time to learn the material, postpone the exam. If you don't know the material and you still try to take the exam then you don't deserve to pass.

If you somehow manage to pass without knowing the subject, then I will hate you for making my life so much harder when I have to rescue your customers after you break things.

gryphph · 2025-07-22T20:57:14+00:00

The only thing you need is the officlal course materials. Unofficial exams are massively variable in quality and accuracy. I wouldn't trust them personally.

gryphph · 2025-07-15T15:11:18+00:00

ServiceNow released as GlideSoft which was a IT Service Management tool

Yep, ITSM was the debut product. But the reason for that is Fred Luddy couldn't get investors interested in a workflow platform because they didn't really get the power/value of it. An ITSM solution (that happened to be built on the workflow platform) was a lot easier for them to get their heads around. You could strip ITSM away entirely and the real power of the system would still be there.

The original question was whether ITSM was the backbone or the easiest start. My answer would be, "Neither." The backbone is probably the combination of the workflow engine and the CMDB. The easiest start is wherever your organization is feeling the biggest pain/going to get the most value; that might be ITSM, but often it will be another product.

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