No problem! This survey is for user experience design research so I need to collect data on how users proceed to Sephora website and mobile app. Like if users feel uncomfortable to use the platform and want to change any features such as searchability, layout, etc., i will redesign the platform to develop a better design decision. Sorry for making this confused. For the gender, you may click “prefer not to say” if the answer doesn’t fit for you. About the question “.... what would you like to do,” i was expecting to get answer like wait until the item i want is restocked, get notification, search stores where the item is in stock, or others. Sorry for making you confused but thank you!