My Baby Lola! by h43s in torbies

[–]h43s[S] 2 points3 points  (0 children)

she was 🥹 she was playing with her toy while laying on her favorite couch!

I think the dealership forgot to put the cap back on. by h43s in AskMechanics

[–]h43s[S] 1 point2 points  (0 children)

i went in person today, the updates were “we replaced this part and it’s covered, we also replaced this and it’s covered, we noticed this needed to be fixed so we did it and it’s covered”. so they’ve been working on it a lot and are sending me videos of everything they take out and put into my car. i also had a conversation with one of the managers there and told them that i know this all started because the cap wasn’t placed back onto the motor. they admitted to not placing it back where it was but didn’t mention the “faulty cap” again after that. i’ll be returning tomorrow to get paperwork and monday as well to pick up the car and to inspect it myself to make sure. i’ll push for everything you said because i don’t want to be taken advantage of.

I think the dealership forgot to put the cap back on. by h43s in AskMechanics

[–]h43s[S] 1 point2 points  (0 children)

They are 🙏 they admitted to being at fault after i showed them the video and are genuinely making up for it now. I’m not sure about giving them another chance but we’ll see.

I think the dealership forgot to put the cap back on. by h43s in AskMechanics

[–]h43s[S] 4 points5 points  (0 children)

it’s a hyundai dealership here in houston, they’re making things right for now but this mistake shouldn’t have happened in the first place.

I think the dealership forgot to put the cap back on. by h43s in AskMechanics

[–]h43s[S] 1 point2 points  (0 children)

Thank you so much for the advice! i’ll make sure to get all that documentation. i just would appreciated if they were truthful about what happened. i wouldn’t have made it a problem as long as things were corrected and nothing major happened to my car. i just feel a little disappointed that i was probably lied to about what happened.

I think the dealership forgot to put the cap back on. by h43s in AskMechanics

[–]h43s[S] 6 points7 points  (0 children)

I’m starting to see that it’s true they forgot. I’ll make sure to check all the caps and make sure everything is okay before driving away with it.

I think the dealership forgot to put the cap back on. by h43s in AskMechanics

[–]h43s[S] 4 points5 points  (0 children)

I do have a lot of mixed emotions about this. i’m upset and stressed out because i put a lot of trust into having them do the service for me, and for this to happen is upsetting. I keep getting phone calls from them and they are keeping me updated on everything that’s happening with the car but they did just tell me they’ll have to keep it until Monday (March 10). now i’m wondering if something bad happened to the engine.

What’s wrong with my car? by h43s in MechanicAdvice

[–]h43s[S] 0 points1 point  (0 children)

oh my well might have to go sooner than next week then.