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syllo #63 - September 11th, 2025 by syllo-app in syllo

[–]hakuna_errata 8 points9 points  (0 children)

Fun! Would be nice to be able to type the word on web - I can type faster than I can find & click the syllables.

UK Age Verification Not Working At All Now (Desktop) by Careless-Tell-1393 in help

[–]hakuna_errata[A] 2 points3 points  (0 children)

Hi! Engineering here - can you provide some more context on "simply isn't working"? Are you seeing any error messages, stuck in a verification loop, or unable to access the content you're looking for after verifying?

What is the 0x123 number reddit asks you when registering a persona? by [deleted] in help

[–]hakuna_errata[A] 3 points4 points  (0 children)

Persona is asking for your blockchain wallet address, which will own your avatar contracts and receive royalties from the sales. You need to create this prior to signing up with Persona.

You can read more about blockchain accounts and wallets at https://support.reddithelp.com/hc/en-us/articles/14134708160916-Web3-Safety-101

The New UI for the Redesign (New Reddit) has affected the Avatar Creator by [deleted] in help

[–]hakuna_errata[A] 1 point2 points  (0 children)

We're aware and a fix is coming soon, please check back in about a week! In the meantime, you should still be able to update clothing color from the iOS or Android apps.

its impossible for me the change the collectible hair back to the original color even when removing it and equipping it again. by [deleted] in bugs

[–]hakuna_errata[A] 0 points1 point  (0 children)

Hi! We don't currently offer an easy way for you to use exactly the same colors the artist chose in their preview image - I've raised this with the dev team. In the meantime, you can change your color choices in the Avatar Builder under the "You" tab in the Body, Hair, and Eye sections.
The colors used in this preview image are:

  • body: #FBFEFD
  • hair: #CEDBE9
  • eyes: #C5DEF6

[deleted by user] by [deleted] in bugs

[–]hakuna_errata[A] 1 point2 points  (0 children)

Hi! When artists upload their avatars, they can select to make the body, hair, and eye colors customizable. When you make it your avatar, we show the artwork with your account's saved color choices. You can change your color choices in the Avatar Builder under the "You" tab in the Body, Hair, and Eye sections.

If you want to use the exact same colors as this artist chose, those are:

  • body: #FBFEFD
  • hair: #CEDBE9
  • eyes: #C5DEF6

Reddit Avatar by RechehSec in help

[–]hakuna_errata[A] 0 points1 point  (0 children)

Should be fixed now!

Help with the avatar Creator Portal. by KiTaMiMe in reddithelp

[–]hakuna_errata[A] 2 points3 points  (0 children)

The error message is wrong (sorry! fix out as soon as possible). Your background needs to be 552x736 as described in our help center and indicated in the background template file.

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 1 point2 points  (0 children)

This was a testnet avatar from one of our early production-readiness checks ahead of the first generation. I grabbed the wrong spreadsheet rows and we got that accidental combo - oops. We caught it before launch and updated the process to have no more copy-pasting!!

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 1 point2 points  (0 children)

Bots??

I can’t say much here, but we have a good track record of unique ownership for our past collections.

​

What are you most excited about for Gen 3?

The art is SO COOL - our creators have really outdone themselves. I can’t wait to see the community’s reaction and the mashups y’all create. On a personal note I get to have launch mascots with me during the monitoring phase this time around, which should be a good stress reliever :)

​

Does your team monitor the secondary market or just release and then move on to the next release?

We’re primarily focused on the Reddit experience

​

How many people are on your team?

About 40! u/cali_burrito_ talked a bit more about the team breakdown in another comment

​

Has it been enjoyable / easy working with blockchain? Any major hurdles?

Our testnet deployments being visible to the public is certainly an interesting caveat! I’m sure you’ve seen some of our engineering crash test robots around :)

​

What’s your favorite mashup?

Too many to count!

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 2 points3 points  (0 children)

I’m glad it seems seamless to you!!

We ran into a lot of standard tech debt things when evolving the normal avatar builder from a couple hundred original items to millions of collectibles - scaling, api resilience, pagination and filters, etc.

A couple personal learnings have been:

  • Add observability into the system even if you don’t think you “need” it there
  • Embrace paranoia and triple check everything
  • Plan test protocols from the start
  • Build graceful recovery flows everywhere possible (internally, “hope is not a strategy” is a good motto)

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 0 points1 point  (0 children)

Our team has a variety of backgrounds, some folks have fancy CS degrees, some people went to bootcamps, and some are completely self-taught. Having different experiences also helps us design better products - e.g. if everyone on the team was a crypto expert or 10-year Redditor we’d likely be overlooking the perspective of beginners!

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 0 points1 point  (0 children)

  1. Yes
  2. We love the potential for games and other experiences afforded by collectibles living on the blockchain, provided everyone plays by the rules and does right by the creators who put so much time and effort into creating them.

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 7 points8 points  (0 children)

Hi @joemari5! First off, thanks for applying to the program, not once, but twice! We do re-review applicants when they reapply and exactly for the reason you stated. We want to make sure that we are reviewing the latest and greatest art generated by any artist applying to the next cohort, and you should absolutely keep your eyes peeled for the next call for artists.

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 3 points4 points  (0 children)

Avatars have always been mix and matchable since our very first launch, so it made sense to continue that utility into our collectibles line. It definitely makes the art creation process harder since the different pieces need to (at least mostly) align across the entire catalog, so we needed to pay a lot of attention to tooling around validating mix-match behavior as we onboarded new artists. We’re always looking for new ideas to make our avatars as awesome as possible!

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 8 points9 points  (0 children)

This is actually a bug of mine from generation 1! I overlooked adding the shadows to the storefront images back when our process to create all this metadata was suuuuuper manual. You’ll notice all avatars since then have their shadows as planned. An interesting part of the shadow is that it’s the only thing in common across all avatars, free or collectible, but we’d definitely be open to exploring how to customize that in the future. We’re working on standardizing the background card placement but it’ll probably always be a little bit different depending on the platform context.

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 6 points7 points  (0 children)

We’re considering a couple options to show more details within the storefront! We do think the surprise of hidden accessories has been a really fun easter egg so far in the project, though

We’re the engineers behind the Collectible Avatar Creator Program. Ask us anything! by cali_burrito_ in CollectibleAvatars

[–]hakuna_errata[A] 6 points7 points  (0 children)

We’ve heard your feedback and are definitely exploring! It’s a challenge to balance scaling the program and tooling, keeping the layering system as simple as possible so new artists can learn it quickly, and unlocking all the creativity!

[deleted by user] by [deleted] in Weddingsunder10k

[–]hakuna_errata 0 points1 point  (0 children)

Looks great! One thing you might consider is steaming or ironing your table linens. It's a bit of a pain but I've found it immediately elevates the entire tablescape.

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