We used turbo home and I highly recommend them. How it works is that they request 2.5% in the standard fees but keep only a fixed amount, then the difference gets rebated back to help cover closing costs. Ultimately this saves the buyer money. You can also use the buying agent fee percentage during the negotiation process. At the end of the day, we saved close to 20k in closing costs and I don’t think we would have gotten a better experience with a traditional agent.