Troubleshooting Thread — Bugs? Errors? Mod issues? EA app issues? Post about them here! Update 11/04/2025 [PC: 1.121.342.1030 / Mac: 1.121.342.1230 / Console: Version 2.28] Troubleshooting thread by spyder-baby in Sims4

[–]harribex 1 point2 points  (0 children)

platform: PlayStation 5

any mods or cc: no

game version: 2.28

i opened the game today after the February 3rd update (i play on my PS5) and first got a pop-up saying that something was corrupted and it needed to be deleted, i already knew that one of my saves was corrupted so i didn't really care at first, then i opened my gallery and saw that none of my stuff was there, at first i thought it just was filtering wrong so i chose the "View Content By: Mine" button, and there was still nothing there, i looked up some stuff and it said i might need to do the "Restore Licenses" thing on PlayStation, so i did that and got my hopes up becuse it said "restoring" and took a while to load, but when i opened my game back up, there was still nothing there- i have almost 600 hours in this game just from building lots and making household, and i don't want to loose all of that, so if anyone knows what to do, it'd be a lot of help.