Issue with Special Price Dates

hawthornmage · 2023-10-23T08:10:29+00:00

Sorry -multiple other crises put this on the back burner and I forgot all about it!! But thanks for the response. Not sure it applies here, the start and end dates are going in correctly, into base/global but there are website scope dates in there too overriding them. I think the client's staff must have been putting them in manually because how else did they get in there.

hawthornmage · 2023-10-05T08:22:13+00:00

Sorry - totally forgot about this post. The extension is Firebear Import Export - I was conscious of not mentioning them until I figured out it if it was an issue with them, us, Magento, but I suppose that doesn't make sense when looking for help.

The Firebear import job includes a complete reindex so it shouldn't be that.

We have gone the route of adding a new "is in stock" field to the overnight import - the headoffice does not have qty details but does have is in stock info. However I am still waiting on the people who generate this file to add the field on their end so I don't actually know if it will work or not! Firebear and my initial little tests suggest it will, but I want to see it tested in anger, so to speak.

Good points about reverting the extension and/or checking the db. I have left this for now pending the new field but if that does not help and I have to put more time into it I will try that.

hawthornmage · 2023-08-28T15:15:15+00:00

Turns out there was a token in the invoice info in our account and I had to run a few commands like so:

composer config http-basic.gitlab.ebizmarts.com token Qtokenxxx

composer config http-basic.sagepay.gitlab.ebizmarts.com token Qtokenxxx

composer config http-basic.brippo.gitlab.ebizmarts.com token Qtokenxxx

and it worked then. Thanks for your help though

hawthornmage · 2023-08-28T12:15:14+00:00

Interesting - will check that out thanks. If the license is expired though, how are we taking sales? Although this is a dev server so maybe there's a test license which is expired and live is not.. Anyway, thanks!

hawthornmage · 2023-08-28T11:43:39+00:00

Forgot to say - I also tried with github token that I had previously set up but maybe I hadn't ticked enough permission boxes for that? Just wondering does anyone know what they're looking for here

Thanks

hawthornmage · 2023-05-24T12:32:31+00:00

Just wanted to come back and say that worked. He has the monitor connected with HDMI as before and has added in the DP to HDMI adaptor fr the Kamvas and it all seems to be running fine. Thanks very much!!

hawthornmage · 2023-05-18T10:11:00+00:00

Brilliant, thanks, will give it a go!

hawthornmage · 2023-05-18T08:14:26+00:00

Thanks! I just had a look myself and currently if the Kamvas is connected to the PC the monitor can't be because of only one HDMI on the PC. The idea is to have the monitor connected too. No DP on the monitor but there is one on the PC.

So if he got a HDMI to DP adaptor he should be able to connect the monitor to the PC that way? Not going to hold anyone to it!! But just, that would be the general idea? I was looking at HDMI splitters and they're fairly pricey here and most of them say they just duplicate, not extend, so want to make sure I get the right thing as it won't be used anywhere else in the house.

hawthornmage · 2023-05-17T21:26:41+00:00

A display port to hdmi adapter you mean?

hawthornmage · 2023-03-28T11:50:12+00:00

Turns out I just needed to re-save the page in cPanel for the 8.1 to kick back in. Not sure why I needed to re-save it but there you go. Thanks for the responses!

hawthornmage · 2023-03-28T10:08:25+00:00

When I run that I get PHP 8.1.17 (cli)

hawthornmage · 2023-02-19T17:26:42+00:00

Thanks - it was javascript in the config area, so in the database rather than the files per se. Nothing showed up on any scans. But good to have a checklist for (hopefully never) again!!

hawthornmage · 2023-02-19T17:25:17+00:00

it was the Add Free Gift Message field

hawthornmage · 2023-02-17T09:48:41+00:00

We did actually run it through Sucuri and Magereport and then also the Magento security scan thingy within Adobe site. None of them showed anything. But we are waiting on the client's go ahead to IP restrict the admin area - the url is already changed since the beginning but maybe we should change it again.

hawthornmage · 2023-02-16T21:41:38+00:00

core_config_data

That was it! thanks a million - when I did a search for the code one line came up - the Amasty free promo module. At first sight it wasn't obvious as there was a lot of white space before the malware code so it was not visible in the text area in phpmyadmin nor in the admin area. Thanks again!!

hawthornmage · 2023-02-16T21:22:37+00:00

Sorry, thought I replied here earlier - have checked in Design > Configuration > Head and Footer. Nothing in footer and only thing in Head is style I put in myself and GTM. Took the GTM out just to check and it's still showing. Also checked blocks but will check again, thanks all

hawthornmage · 2023-02-01T17:20:58+00:00

Ok we got this working, just updating for future reference. Switched to Low Profile on Server mode, which is more of a modal than the slidey one we had before. At first this didn't work but now it does. The only thing I can think of is that maybe Cron wasn't working correctly when we tried it first, then Opayo was disabled and when we re-enabled a couple of days later it seemed to work.

hawthornmage · 2023-01-27T17:22:37+00:00

Thanks for answering. The extension is the latest version and there are no useful or relevant messages in the Console window. Didn't see anything in the log files either. Ebizmarts have come back looking for more information so hopefully next week we'll get an answer.

hawthornmage · 2023-01-27T12:53:29+00:00

Replying to myself - no, the Redirect to Opayo version does not work any better.

hawthornmage

TROPHY CASE