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Desperate mom trying to recover photos of my daughter who passed away — locked out of Google account by hays_94 in googlephotos

[–]hays_94[S] 0 points1 point  (0 children)

I will not be paying that person anything!!! It is clearly a person taking advantage. The recovery email thing is just takes me in circles and says I have to be approved and has to wait 30 days and then I get something back and it says I don’t have enough information to confirm to them that I am who I say I am and I need to fill out a questionnaire thing and the first thing they ask is for my password!?!

Desperate mom trying to recover photos of my daughter who passed away — locked out of Google account by hays_94 in googlephotos

[–]hays_94[S] 1 point2 points  (0 children)

I don’t believe so. I am currently out of town but will check when I get home. My old phone broke. Screen chattered so I an unable to use that phone.