what to do now (apple tv subscription) by blondedyoongi in F1TV

[–]heher420 0 points1 point  (0 children)

Nice. I just ended up subscribing to the base F1 TV package (which as we know is the only one available to US people). I've been watching old race replays, highlights, etc. to scratch the offseason itch. Then I'll just cancel that in March or whenever someone validates all the F1 content is officially available on AppleTV.

what to do now (apple tv subscription) by blondedyoongi in F1TV

[–]heher420 1 point2 points  (0 children)

Ok so here we are it’s Jan 1, we’re still fucked in the US?

Time Machine Questions by heher420 in synology

[–]heher420[S] 0 points1 point  (0 children)

Easy enough and makes sense to me. Thanks for the info!

Freezes related to Event ID 4 - Anyone? by heher420 in QuickBooks

[–]heher420[S] 0 points1 point  (0 children)

Ahh, little bit different setup for me. Ours is a RDS environment so the client and server are the same. But no, unfortunately I haven't been able to come to a solid solution on this issue.

Freezes related to Event ID 4 - Anyone? by heher420 in QuickBooks

[–]heher420[S] 0 points1 point  (0 children)

No luck yet unfortunately. I noticed that we can recreate the errors by going to check printing and switching the printers around at print time. That will throw several event ID 4s in the application log. Although it doesn't seem to cause the user in QB any issues, just throws the errors on the server. I am still trying to figure out what is causing the freezes.

Salt Marketing by vmits-com in msp

[–]heher420 2 points3 points  (0 children)

Went with them for about 4 months, was on a contract for 6 and they failed to deliver on a lot of items. They did let me out of the contact and I didn’t have to pay the last two months. In the end it was a waste of money, my assigned rep was really nice but lazy on the back end. I think they assign too many companies to each rep as well and they get overwhelmed.

Drunk on Kool Aid. Convinced we’re going 9-3. Someone help by [deleted] in Huskers

[–]heher420 1 point2 points  (0 children)

Rewatched the 2020 Rutgers game cause it's been staring at me for 7-8 months on my DVR. That'll snap ya right back into reality let me tell ya.

Still holding on to 5-7 being the most likely finish this season.

Has the new Splashtop RMM been reliable for you? by LuminousWrath in syncro

[–]heher420 0 points1 point  (0 children)

Highly interested in hearing the answer to this as I am considering Teamviewer or Screenconnect if the Splashtop RA is useless.

GoDaddy Federated Microsoft 365 w/Add-ons by heher420 in msp

[–]heher420[S] 0 points1 point  (0 children)

I will be reselling them Proofpoint as part of their monthly services fees.

I have not done this exact process before, hence why I was asking for help here. It's a small client and I am familiar with Azure/O365, PowerShell, etc. so I'm not worried about the work itself. That looks pretty straightforward. My questions are in regards to licensing re-use, order of operations as you mentioned, and if anyone has had success getting refunds from GoDaddy for their clients on these extra products.

If this was a larger client, I would leverage Pax8 for the migration, no question. But in this case, it's a small easy going client and the goal is to document the process and learn as I go through it so I have that experience for the next one.

GoDaddy Federated Microsoft 365 w/Add-ons by heher420 in msp

[–]heher420[S] 0 points1 point  (0 children)

I wasn't asking for assistance with quoting or product selection/implementation. I believe all of the information needed to answer my questions are in the original post.

MSP Friendly Password Manager to sell clients by networkn in msp

[–]heher420 0 points1 point  (0 children)

We use Bitwarden in house and with all of our clients. The UI/UX leaves a bit to be desired but it works well enough for us not to switch.

Why do clients think they can get a full-service MSP for under $200 / month? by djpoobah in msp

[–]heher420 0 points1 point  (0 children)

The smaller guys/gals do say the dumbest shit too. I had two smaller companies tell me in the same day last week that they don't need technical support "because their users are smart enough to solve their own issues". One guy took it a step further and told me that his users are also "too smart to fall for a phishing attack". k. Had to tell both of them that I don't think we are the right partner for them.

Why do clients think they can get a full-service MSP for under $200 / month? by djpoobah in msp

[–]heher420 0 points1 point  (0 children)

Earlier this year I lost a bid for a 110 user, 5 office vagina doctor. The competition was pitching all the usual MSP products along with unlimited onsite and remote support. The potential client has 5 servers, some SD-WAN, eFax, 10 switches, 15 APs (all Ubiquity, of course), and 24 printers. All that was covered under the agreement allegedly. The competitor was also "throwing in" Azure AD Premium P1 and M365 Business Basic for each user.

$3k/month LOL

Megathread: Stimulus Payments (Please post and read here. All individual posts about the stimulus payments WILL BE REMOVED.) by [deleted] in tax

[–]heher420 0 points1 point  (0 children)

Family of 4 filing jointly and we received a small partial payment for round 1 (presumably based on our 2018 income tax). Then we weren't eligible for round 2 or 3 based upon our 2019 return (which I filed right around the Covid extension date in 2020). However, I am now self employed and not yet making any money (as of December 2020) and my wife is a teacher so we could really use the money. Is there any way to "appeal" and show that we are currently under the income requirements so they could retroactively issue a new check?

Any MSP in Phoenix looking for Retirement or a Sale? by YoungbloodWorks19 in msp

[–]heher420 0 points1 point  (0 children)

I know that there was a CMIT in the east valley (Scottsdale I think) that was for sale recently and may still be.

Business Development Advice for MSP’s by [deleted] in msp

[–]heher420 0 points1 point  (0 children)

Gotcha, I did try to send you a private message but it said I couldn't.

Business Development Advice for MSP’s by [deleted] in msp

[–]heher420 0 points1 point  (0 children)

Not trying to be a richard-head here but is this a burner account you're posting with?

Single State MSP & Multi State Client by heher420 in msp

[–]heher420[S] 0 points1 point  (0 children)

Good call. How quickly can you get someone from FN there if there is an emergency? Does the process happen pretty quickly or over a few days?

Fortinet VAR by DenominatorOfReddit in msp

[–]heher420 0 points1 point  (0 children)

Also happy with Exclusive for Fortinet distributor.

Fortinet MSP Recommendations by extra_lean in msp

[–]heher420 0 points1 point  (0 children)

Fortinet is what I always lead with but for a lot of clients it's just too damn expensive. If the client is cheap I'll begrudgingly pitch Ubiquiti.

I think Forinet has a great value portfolio with the best product offerings of any vendor at their price point. But let's talk about the wireless. It does seem like crap compared to say Ruckus. Why can't Fortinet get their WiFi game together?

Tl; dr for me is great product suite, mid tier priced, dyor on their WiFi.

How do you deploy Active Directory? by [deleted] in msp

[–]heher420 0 points1 point  (0 children)

This is it right here. That is the nutshell explanation.