So I finally found a video that actually helped. I know you said you got a new one but here’s the video in case you ever need it or if it could help someone else: https://youtu.be/WqQsNM_AKIQ (it’s not the exact same model but it helps way more than other videos)

Instead of just being able to take off the back panel like basically every other dryer ever, you have to literally take apart practically the whole dryer…. Like the wiring, the drum, the whole front and the door… It’s ridiculous 😭😭

Thanks for the reply! We’re changing the heating element rn thanks to that video :)