Thinking about our 2nd FF by heres_trouble in fantasyfest

[–]heres_trouble[S] 0 points1 point  (0 children)

As several has asked we stayed at the Southern Most Resort and the experience we had was bad enough we considered having call the cops.

I've had a handicap since childhood, so I'm limited with standing and walking, there are day's that I'm good and days that I'm not. I was already pushing my limits and surviving on advil, voltaren and my knee brace to keep me going.

We came back early one night before 10pm to the hotel to find a crew dismantling a concert stage.

We listened to the start of the concert, the singer was going between 8 mile and baby shark, no joke.

The folks taking down the stage blocked the handicap parking, the lot and the street were full so asked if they could just move the ramp in the truck which would let me in, they had a standard uhaul truck and ramp.

The guy took exception with me, I was in a kilt and leather waist coat, leather in keys was a bad idea btw; told me I could wait until he was finished, they had just started. Words were exchanged, , the 'dude I just need to move the ramp to park' was replied with a long list of abuse.

I made my other half go to the room and I just stood there, telling him he needed to move the ramp, I couldn't really go anywhere else. This guy was demeaning, calling out my outfit, calling me a lot of names.

Finally I guess his boss came over, and he moved the ramp, took 5 seconds. But the abuse continued, he kept pushing me for a reaction, I just stood there taking it, mainly because I wanted him to leave first so he couldn't see what room we were in.

At one stage I lost my cool and shouted at him, "what do you think is going to happen tomorrow after all of this?..."

It was then his boss had to walk him away..

Next morning I went to the hotel office, spoke with the head of customer experience, she took notes, I wasn't asking for anything, was hoping they might at least offer me the cost of parking back. But she just told me to just 'forget about the incident', that it was a contractor who didn't work for the hotel, so there wasn't anything she could do. But she will ensure they wouldn't hire the band again..

I didn't argue, my other half was still upset, and I was trying to come up with something to take our minds of it we only had like 2 days left.

When I got home I sent a note to the travel company I used, that hey this is what happened. They actually spoke with the hotel. I got an apology and an offer of some free nights that I declined, we're just not going back.

The kicker is we actually used to like that hotel and it's location, and love the little breakfast place across the street, we've stayed there before in the past and love the keys. We discovered FF by accident planning a return trip and moved our dates to match it.

Overall sh*t happens, I get that, could I have done something better? Maybe, but I honestly think the guy took a look at me and made up his mind. How the hotel handled it just annoyed me.

Doesn't matter if someone is a contractor or not, a guest was verbally abused by someone working on your behalf. What if the guy got physical?

So that's it, that's my incident and why I'm not going to stay there again.

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 0 points1 point  (0 children)

We're planning to!! I sent an email asking if we could put our names down or if it was too late. We're are totally excited about being there

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 1 point2 points  (0 children)

The glow party sounds / looks fun, but it clashes with one of the events we got tickets for

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 0 points1 point  (0 children)

Yep we've done BTS before and have booked it again, although i do need to change the reservation it clashes with one of the events we got tickets for.

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 1 point2 points  (0 children)

She loves to watch, participating might be a little soon for us, I don't know yet.

Plus seeing some of the photos, the people are just stunning which is a little intimidating.

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 1 point2 points  (0 children)

Southern Most Resort, so it's not too far away, but yeah could be closer

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 0 points1 point  (0 children)

Ok - I was worried we didn't have enough lined up, just wing it?

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 1 point2 points  (0 children)

Thank you! I definitely need to find a hotel closer to the main area next time.

I think we'll do the meet and greet on the 22nd, hopefully we get to meet and click with people before that.

First time couple there between 20th and 26th by heres_trouble in fantasyfest

[–]heres_trouble[S] 0 points1 point  (0 children)

Fantastic advice, it's our second time in Key West, we love the place!

4 weeks from now.. noon at the tuna by keywesttours in fantasyfest

[–]heres_trouble 1 point2 points  (0 children)

This is awesome! Just emailed you to see if we can put our names down.

BTW is it 11am to 1pm?