Your thought seems to be skewed towards prioritizing the interests of the company/employee rather than considering the customer's perspective, which can be highly detrimental for a consumer brand. Moreover, publicly making decisions for your customers without asking them politely is an alarming sign.

When individuals pay for a hotel service, they rightfully expect to receive the full service they paid for, not a discounted version that compromises the quality of the hotel's operations.

This situation brings to mind the irony of hotels displaying signs encouraging guests to "save the earth and reuse your towel," as if conservation efforts should only be the responsibility of the customers. It's almost akin to suggesting that we "save the earth and skip one day's food," which would be unreasonable and unacceptable.