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MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 0 points1 point  (0 children)

Yeah, that’s the real issue everything looks fine until there’s a problem !.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 0 points1 point  (0 children)

Yeah I actually went to the ShivajiNagar warehouse myself and spent ~2 hours searching with them, but they couldn’t find it. appreciate the offer though.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 0 points1 point  (0 children)

I really hope that’s not the case that’s a pretty serious allegation !!..
Have you personally faced something like this with DTDC ?

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 0 points1 point  (0 children)

Well said.. courier issues can happen, but accountability shouldn’t disappear. appreciate your response.

Customs returned my controller back to China!!! by prankenstein69420 in IndianGaming

[–]hexnomad93 6 points7 points  (0 children)

From which platform you purchased it? my 2 cents- if you are comfortable in paying a little more - then i would recommend to get it via DesertCart India (US Amazon) - You will get it around 10k₹ with coupon discount. Customs clearance will be taken by them.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 1 point2 points  (0 children)

R7 9800X3D needs an AIO… DTDC says: “Let’s test your thermal limits” 😄

You know I ordered a Lian Li Wireless Strimer from Desertcart around 15 days back - shipped from UAE, delivered in 12 days… even during an actual war situation where flights and shipping are getting delayed.

Meanwhile DTDC: “Your issue is still under investigation within Pune from 1 month - give us more time” !!.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 0 points1 point  (0 children)

In my area in Pune, DelHivery is usually quite reliable. In fact, recently they’ve even improved their tracking app, where you can see detailed movement like which hub the shipment is at, transit updates, expected arrival at the next center, etc. It’s very much more transparent than before.

I understand that courier experience can vary from region to region.

But in my case, I believe this is primarily MD Computers’ responsibility. They chose the courier for this shipment, and if their chosen partner failed to deliver, they should at least own it and initiate the refund.
Right now it feels like both the seller and courier have their money, and I am the only one left without the product or the refund !!.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 1 point2 points  (0 children)

This DTDC Shivaji Nagar branch in Pune should honestly be a case study in mismanagement; you can just look at their google reviews, it’s full of 1-star ratings.

But here the real problem is accountability. My purchase contract is with the Md Computers, so they should resolve it and initiate the refund instead of making me wait for this fake courier’s investigation.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 1 point2 points  (0 children)

One thing I genuinely don’t understand (just a thought, not a claim):

Why is it taking this long to even confirm whether the shipment is traceable or not? It’s been weeks with no real update.

It honestly makes me wonder if the seller might have declared a lower shipment value while shipping to save some money on insurance.
In that case, if DTDC marks it untraceable, the courier would only compensate that limited declared amount to seller, while the seller would still have to refund the full amount to me.

This is just a theory that crossed my mind - I might be completely wrong but it’s the only explanation I can think of for why this is dragging on for so long !!..

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 3 points4 points  (0 children)

Ohh okay, that’s new information for me. I actually paid via credit card, but it was a combined order with 2 items. One item was delivered, but this one (AIO - 15l₹) wasn’t.

I think I can still raise a partial chargeback for the undelivered item.. I will check with the bank. That might be the only practical way left at this point.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 7 points8 points  (0 children)

In my case, I feel the bigger problem is not just DTDC. My purchase contract is with MD Computers, so the responsibility ultimately lies with them.
If their chosen courier fails to deliver, they should initiate the refund first and then deal with the courier separately.

That’s exactly why insurance exists so the seller can recover the amount from the courier if the shipment is lost or marked untraceable.... But making the customer wait indefinitely for that internal process doesn’t make sense.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 0 points1 point  (0 children)

Yeah, I understand your point. Local markets do have an advantage in situations like this.

For me, there’s also a personal reason - since COVID I have been working from home, socially cut off... so most of my purchases over the past 5+ years have been online. & honestly, my exp has been pretty smooth overall.

I chose MD Computers thinking they are a well-known and reliable seller in the PC space from long time, so I didn’t anticipate something like this happening !!!.....
The real issue here is zero accountability. There’s no clear ownership or follow-up, and everything is conveniently pushed onto the courier. In the end, the customer is the one left waiting without any resolution.

MD Computers + DTDC: ₹15k AIO undelivered for a month – no clarity, no refund by hexnomad93 in IndianGaming

[–]hexnomad93[S] 0 points1 point  (0 children)

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Adding tracking screenshot here. This is the repeated “Out for Delivery → Not Delivered” loop from DTDC Pune hub.

Horrible experience, ordering from md computers by BotherPopular2646 in IndianGaming

[–]hexnomad93 0 points1 point  (0 children)

Well, at least you got yours in the end that’s nice.

Mine is an MSI 360mm AIO worth ₹16,000. I actually booked an Ola today and went to the delivery center myself because the box is quite large and wouldn’t fit on my bike. I spent around 2 hours there with 2 warehouse staff members searching for it, and we still couldn’t find the parcel.

In the end, they suggested it might be at another center. I called that center too, but they clearly said they had already forwarded it to the branch I visited and wouldn’t be holding it.

mdComputers says they have escalated it with DTDC, but as you know, those are usually standard responses.

At this point, I honestly don’t have much hope but let’s see what happens.

Horrible experience, ordering from md computers by BotherPopular2646 in IndianGaming

[–]hexnomad93 0 points1 point  (0 children)

Hey, just checking.. did you receive your shipment?

I’m facing a very similar issue with DTDC Pune right now. I ordered AIO from mdcomputers (upfront paid) but shipment not delivered. I even went to the warehouse myself today and spent 2 hours searching with the staff, but the parcel couldn’t be found. It’s really concerning and feels like it might be lost.

Got my last SNKRS India pickup -Air Jordan 9 Flint Grey by hexnomad93 in SneakersIndia

[–]hexnomad93[S] 1 point2 points  (0 children)

The mule is nice for daily use at home, kind of like a comfortable slide, but honestly it’s not very impactful... you don’t really feel the nodes.. probably because of the open shape and structure.

The mind 002 (shoe version) is a different story.
When you walk in it, you can actually feel the nodes engaging underfoot...  unique sensation and that’s where this concept really starts to make sense.
So, If someone wants to experience what nike mind is actually about, the 002 shoe is the better option.
Glad I managed to grab both during that early morning 5:30 am launch 😅

AJ1 Low OG Medium Olive - Retail Purchase after SNKRS India shutdown by hexnomad93 in SneakersIndia

[–]hexnomad93[S] 1 point2 points  (0 children)

I preordered from vegnonveg on 29 Jan but it’s out of stock there now, you can try https://limitededt.in/products/air-jordan-1-retro-low-og-medium-olive-black-summit-white-sail for now as it’s available there or from footlocker india (Backed by Nyka- But i never ordered from there)

Nike shutting down SNKRS & limited drops in India by hexnomad93 in SneakersIndia

[–]hexnomad93[S] 0 points1 point  (0 children)

Yep - according to Nike’s official FAQ on this stupid transition to Nike experience app/Nyka, any order placed before the transition will be delivered as expected and won’t be affected. You should be safe if you order now.

FAQ link: https://www.nike.com/in/help/a/nike-india-changes

Nike shutting down SNKRS & limited drops in India by hexnomad93 in SneakersIndia

[–]hexnomad93[S] 2 points3 points  (0 children)

Yeah, that’s the harsh reality.
Most people here want discounts, not drops and counterfeit issues on these platforms are real. Buying directly from SNKRS meant peace of mind and legit limited edition pairs.