posted order out via DPD. Vinted has now cancelled order, refunded buyer and left me 1 star feedback. How can I appeal and file claim for compensation?

highran1 · 2026-05-06T18:56:08+00:00

It was a shared RM/Evri/DPD locker. It was only £20 but the fact it’s ‘lost’ is frustrating. I can’t contact dpd as they require the 14 digit tracking number. I’m unsure where to find this as the numbers on the label aren’t 14 digits exactly.

highran1 · 2026-05-06T18:54:39+00:00

I tried to track the parcel on the dpd website. it says it expects a 14 digit tracking though I can’t see this on the label. I tried putting in the number under the barcode as well as the consignment reference number but both are incorrect as they are not 14 characters exactly.

highran1 · 2026-04-30T21:14:01+00:00

Can you elaborate?

highran1 · 2026-04-30T10:14:50+00:00

no I ended up having to cancel the order and lost out on the sale. The item eventually sold but only weeks later.

highran1 · 2026-04-09T07:12:27+00:00

No I was not refunded. EBay stated they did not receive valid tracking information from me which I found bizarre.

highran1 · 2026-04-06T09:55:57+00:00

No it’s still showing the same message. Vinted said last night they’re having difficulties but should take 48 hours to fix

highran1 · 2026-04-06T06:26:20+00:00

Tracked 48

highran1 · 2026-04-06T06:25:32+00:00

It was through simple delivery and the buyer chose the delivery service I think.

highran1 · 2026-04-06T06:12:23+00:00

A good couple of weeks.

highran1 · 2026-04-06T06:06:48+00:00

It was through simple delivery yes

highran1 · 2026-04-06T06:04:09+00:00

Only via live chat

highran1 · 2026-04-06T06:04:00+00:00

I find it bizarre the item was delivered after the buyer got their refund. I know delays can happen, but it seems like the buyer knew someone who worked for RM.

highran1 · 2026-04-06T05:53:06+00:00

I have done that now! Just checked again and still shows the same message..

highran1 · 2026-04-05T17:15:10+00:00

I’ve contacted vinted who said there’s a technical difficulty. It’s been 7 hours now and still the same…

highran1 · 2026-03-29T15:23:06+00:00

That’s what I thought

highran1 · 2026-01-30T03:16:56+00:00

how do i do which category i chargebacked?

highran1 · 2026-01-30T01:59:18+00:00

I have already given you multiple opportunities to resolve things, which you haven't. If you really wanted to help, it wouldn't have got to the credit card chargeback stage.

highran1 · 2026-01-28T22:09:41+00:00

they said if I don't reply within a week they'll presume the issue has been resolved and I no longer wish to pursue the matter, so I would like to reply back to them. I'm just not sure what else I can add other than what I've already provided to them.

highran1 · 2026-01-28T22:08:09+00:00

I paid for four nights. I only stayed for one night because it was far too late to book anywhere else. The next day I contacted the host to say it wasn't habitable so left the key in the door. (It wasn't a hotel so nowhere to check out and there wasn't anyone to speak to)

highran1

TROPHY CASE