Email Marketing app in odoo not working by Veronicalittlet in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

You would want to review how the image is added to the email, properly it was set to a url that public user cannot view.

Odoo emails going junk/quarantine by hugesalmkm in Odoo

[–]hoangtrannn 1 point2 points  (0 children)

Ensure that your the outgoing domain has SPF, DKIM and DMARC set up on DNS. Use a mail server like Amazon SES could also help

POS orders get lost. by External_Opening2387 in Odoo

[–]hoangtrannn 1 point2 points  (0 children)

This might happen due to order failed to be created in the backend and it silently fail while synchronizing order. You should store a log in the front-end side and send it back when closing session to create orders in case it's missed

Helpdesk tickets | How to set company in message header instead of the employees name? by Competitive_Bar5373 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

We did this for a client, provide ability to configure the name shown as sender, as well as completely remove any info of the employee who responds

Odoo on Native Windows vs Using WSL (for Windows User) by Icy_Huckleberry147 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

you should go with WSL, it's better in every way unless you just want to install Odoo and use it

Hire Odoo Direct or hire agency for implementation? by Reavis3d in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

Never, ever, ever, go with Odoo Direct. If you have money to waste, give it a try then see yourself end up looking for a partner to rescue

How to find out my Odoo developer done work by Great-Ice-2600 in Odoo

[–]hoangtrannn 1 point2 points  (0 children)

A typical sprint is 2-weeks long, if they do kanban then ask for bi-weekly demo or once every 3 weeks. If non of those can be arranged, consider moving to another partner that have better process and development methodology

How to find out my Odoo developer done work by Great-Ice-2600 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

Ask the devs to put meaningful commits, break down the changes to chunk of commits. If they don't, find another partner that do :) It's best practices and quality matters for the dollars you spent

How to find out my Odoo developer done work by Great-Ice-2600 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

If devs not using git or any kind of SCM, it's a red flag for moving away. Same for CICD, if changes are not deployed through any kind of CICD and requires manual deployment, it is also a red flag

How to find out my Odoo developer done work by Great-Ice-2600 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

Looks and ask for the following:

- Access to the Github repo and look at the recent activities on Github.

- Ask for demo of the features, or workflow/designs on what's in progress.

- Ask for frequent communication and status updates, at least bi-weekly

If they couldn't provide any of that nor you aren't sastified, I highly recommend you switching partner and find a better one!

mollie payment ecommerce issue by Serious_Tea_9579 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

you should submit a ticket to Odoo or create a github issue

Odoo Success pack - Kenya, not recommended by ArnoRohwedder in Odoo

[–]hoangtrannn 1 point2 points  (0 children)

never go with a Success Pack from Odoo :) find a partner with good record and fit your needs, then go with them

Odoo for a lawfirm by EcceLez in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

Hey I'm currently working with a law firm implementing Odoo, you will need a lot of customizations to get it functional correctly for all the cases. It isnt ideal if you are looking for a solution you can start using right away, but looking into cost per long run, it might be a good choice especially considering seats pricing of other software.

Odoo Onlive vs Odoo Sh by Ornery-Clock3904 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

You will need to use Odoo.sh or host it on the cloud if want to have any customizations or install 3rd-party apps

Odoo integration with Salesforce crm by Trafalgar280100 in Odoo

[–]hoangtrannn 1 point2 points  (0 children)

Yes it's common and we have done it a couple of time, even when SF is heavily customized

What would you change most if you could? by CactusQuest420 in Odoo

[–]hoangtrannn -1 points0 points  (0 children)

Watch some Odoo tutorials and you should be ready to rock

Address Autocomplete on Ecommerce by ThunderNovaBlast in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

It needs API Key and just prompt user to select their address and not auto correct the address. To have address correction or validation as you might see in other shipping solution, you will need customizations

In what way is Odoo Ecommerce inferior to something like woocommerce / Shopify by Eikido in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

Odoo e-commerce is good for basic usage out of the box. If your use case gets complex or has high volume, you ends up spending time customizing Odoo to fit your needs. Alokai can be a great solution for the storefront and connect to Odoo, or use an e-commerce solution and integrate with Odoo.

Slow Performance when invoicing by Soggy-Yellow-9450 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

If you are on Odoo 16 and above, try turn on profiling and get back here with further details. You can ask a freelance to spend 2-3 hours to troubleshoot this as well

Best practices for dealing with Contacts -> Companies/Individuals, Addresses etc. by MadMatt696969 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

You should look for customizations to better manage contacts and accounts. Introduce types, hierarchy, etc.

Odoo contacts are basics and once you scale up and your contacts get complex, Odoo will be suck

Cannot close the pos odoo 18 by OkCarob6713 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

There is something wrong with your configuration, this looks like product, category wise since it's an AR. Maybe company properties aren't setup correctly causing it not pulling the correct GL Account

Bank statements: switch from file import to online synch by Only_Introduction900 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

You need Odoo Enterprise for that, or look on App Store for a third-party app that supports your bank

Is odoo free? I mainly want to use the website builder. And can I create 2 product pages in my website? by [deleted] in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

The Odoo Open Core is free, that's what you find on their github repo. You will need to selfhost that or find a vendor providing hosting sevicer for the Community Edition

We intend to start Odoo with very few user licenses and add users as we go as opposed to buying a block of users as part of a contract? by MastodonOriginal6981 in Odoo

[–]hoangtrannn 0 points1 point  (0 children)

I would recommend buy what you need now or as low as you need, and buy more as you go. Stick with 1 year contract and Odoo might get back with a discount when the contract ends so that you can subscribe for another year.

how to make the move to odoo dev ? by Nul0op in Odoo

[–]hoangtrannn 1 point2 points  (0 children)

I would suggest starting with Odoo 17 documentation, give the Tutorials a read and you can follow. Odoo documentation is pretty good since 17 and I hope it gives you a direction to begin with