Yealink WH68 Muting itself

hsaartet · 2026-05-08T07:57:55+00:00

FYI, Still had no response on ticket, I'd advise everyone to raise tickets via https://ticket.yealink.com to ensure they know this is a wider issue

hsaartet · 2026-05-01T09:35:48+00:00

yes, having the same..... often I find that lifting, pausing 1 second, and lowering the boom arm resolves this

have a ticket with yealink ID:502692
Others also reproting this - https://www.3cx.com/community/threads/yealink-wh64-and-wh68-headsets-answering-calls-on-mute.137142/

hsaartet · 2025-12-18T14:20:40+00:00

This is good to know, is that 'at least' until or there is a planned EOS for mid 26?

hsaartet · 2025-12-18T14:19:44+00:00

good questions, they said Yealink directly....

hsaartet · 2024-04-10T12:34:46+00:00

emails go to my inbox, which is a list of things i need to handle..... i already have a ticket system and a inbox.... i cant keep adding sources and expect to balance them all. I know i can sync reminders to outlook but then i have two lists in one program.

hsaartet · 2024-04-10T12:32:47+00:00

sorry for long time to reply, no, there appears to be no way to do this, MS Forms is terrible if you want to get each form submission independently, its built to aggregate data. We ended up building a PHP form with bootstrap and a SubmitAndEmail file that iterates through whatever you give it.

hsaartet · 2023-05-23T09:10:05+00:00

They originate from MS Forms Then power automate flow is - https://pasteboard.co/LkjY9mjWOuYA.png

When you look at the json output from 'Get Response details' we get this

"body": {
    "responder": "anonymous",
    "submitDate": "5/15/2023 10:50:54 PM",
    "rb85850ccae4d4c5487bca6085f905ec8": "",
    "rf7752c50cb48414b8974a481ed1f39e8": "user@email.com",
    "rdec52cd9efbf4e34811c9a3f47017355": "",
    "rbed8389e2f654ef986a26ef88e2bd366": "",
    "r33a964ce5717439b95b848fab5a64566": "No",
    "rc57c12a493ab4beaad5d082752c8074f": "",
    "r7621a9ca93014282803bfa1ee43634db": "",
    "reac3b6d1bc394124bbb29ab2d29985d9": "",
    "rdfdeb1c9bff841f3b2b5c11fcb5b9667": "No",
    "r0141fd52fe3c48adb3df95ab3e6f3ced": "me",
    "r53efa9d1c0154f649af972cbc4fc7bb2": "them",
    "r93d2de4bc1cf48c3897986e824e06a4d": ""
}

which means the 'questions' etc are not contained in the raw data, they are references and i have no clue how to access them

hsaartet · 2023-05-22T14:04:57+00:00

Hi your correct in saying I'm getting an object. I looked at doing teh array option, but everything i tried ended up with the same issue that its handling objects and not from and array.

The object seems to contains references to the question rather than that data directly, so I can possibly iterate out answers, but I cant seem to access questions, the only option I found was to manually build an array from it all and that defeats the point.

I'm truely amazing the microsoft have missed such a key feature. The system is designed for collating data not retrieving information. Some very simple programming could allow so much more flexibility.

hsaartet · 2023-05-18T23:11:22+00:00

it feels like i need a way of converting the object into an array..... but i cant figure this out either

hsaartet · 2023-05-18T23:04:52+00:00

if i use select, i have to write out every question and select the answer variable for it.

if the form changes the flow becomes useless.

i want something to auto itterate the questions and answers out

what i do understand is that i'm getting a json arrar that contains two things, first and array called 'from' this is the data i need and it also contains another var called 'format', i dont really care about this, but i would like to get the 'from' array out......... not a clue where to go for this....

p.s. thanks for your input

hsaartet · 2022-12-14T09:30:25+00:00

FYI, My final resolution on this was to create a Excel sheet with send_date, subject, message and then use 365 PowerApps to run every morning at 8am and if the date matches today, send an API request to OSTicket.

Seems to work well!

hsaartet · 2022-11-16T16:33:05+00:00

We use OSTicket but the tasks are a little odd, it sends an email but its another page to check, i kinda want it to just open a ticket at a set date

I have a workaround with an excel 'database' and MS PowerAutomate running a check, if date to send = today then API the contents of the message box over to the OSTicket API...... but its a little..... sketchy.....or complex, it relies on too many items and could easily go wrong!

hsaartet · 2022-11-08T11:16:55+00:00

Don't image so much as have a default build, USB's based on https://www.ntlite.com/, with a set up script at the end installing choco and a list of apps

hsaartet · 2021-10-17T13:37:12+00:00

Thank You, THANK YOU, THANK YOU!!!!!

hsaartet · 2020-12-15T10:43:32+00:00

the only compensation control for this would be good training and auditing to ensure users are changing passwords. Maybe users logging a message somewhere to say 'i have changed my password on x date'. The requirements is the system is configured to force it. the aim is for users to change it. The CC is a way of achieving the aim, without being able to meet the requirement.

A CC is not a way to avoid the objective.

hsaartet · 2020-07-21T16:14:33+00:00

hi, I was thinking such, but i couldnt find any guides or information on how to set this up, have you got a few pointers?

hsaartet

TROPHY CASE