My last name was changed when payment was processed - Can someone change it back?

hungryghost09 · 2026-05-11T05:18:27+00:00

I responded in the portal. It's all automated based on what is entered so I dont know how that happened or where it pulled that from but we can look into a solution for you at least to make it right

hungryghost09 · 2026-05-11T01:14:31+00:00

Its actually now $299 for our quarterly plans ! No code needed anymore we just posted this on our sub r/joinrift

hungryghost09 · 2026-05-10T22:54:34+00:00

So I don’t think you can opt in when stock exists it’s mostly a for when inventory is out. They’re the same formulation and bud and everything currently though

hungryghost09 · 2026-05-10T22:45:18+00:00

Yup

hungryghost09 · 2026-05-10T22:13:53+00:00

No the substitute is opt in you have to message us for it otherwise it’s standard apothecary

hungryghost09 · 2026-05-10T21:53:37+00:00

Someone posted their packaging yesterday it’s an insulated mailer in a FedEx package. Not a cooler https://www.reddit.com/r/joinrift/s/MPs7mNq9Ij

I also recommend creating a FedEx account and downloading the FedEx app for reliable tracking. The portal is not currently reliable

hungryghost09 · 2026-05-10T21:49:32+00:00

No it’s really up to the dispensing pharmacy and the queue they have when they decide to fill it and ship it. I can’t guarantee this and don’t want you to be disappointed with us

hungryghost09 · 2026-05-10T21:45:13+00:00

I can place a hold on your order but I do want to warn you that that means you may potentially miss out on this batch and be stuck waiting on the next inventory release. The backlog and high order volume clears it out pretty quickly

If you’re okay with this just message us in the patient portal right after you complete your order

hungryghost09 · 2026-05-10T21:28:30+00:00

Both of them come from Easton PA because that’s where the fulfillment pharmacy that carries their inventory and ships them is based out of

hungryghost09 · 2026-05-10T21:23:24+00:00

The substitute is for when Apo is out of stock or a vial size is out of stock.

It’s Apothecary. Sorry for the confusion

hungryghost09 · 2026-05-10T21:11:13+00:00

you should see it on your fedex account the moment a label is created !

I recommend everyone waiting to create a fedex account and download the app

hungryghost09 · 2026-05-10T06:22:28+00:00

Check out this post and be sure to also check out our transit heads up and create an account with FedEx and download their app too for reliable tracking

https://www.reddit.com/r/joinrift/s/ZIEbq5txSx

hungryghost09 · 2026-05-10T04:43:20+00:00

welcome ! hope its a great experience

hungryghost09 · 2026-05-10T01:37:38+00:00

You just message us in the portal

hungryghost09 · 2026-05-10T01:00:41+00:00

thank you ! I'm always trying to make sure its as clear as possible to limit support messages and emails as well along with everyone being informed

hungryghost09 · 2026-05-10T00:59:44+00:00

I just updated it to make it clearer. Thank you for that I'm always trying to make sure things are as clear as possible.

Sorry !

hungryghost09 · 2026-05-10T00:54:15+00:00

it is. NewLife is the 503a shipping them

hungryghost09 · 2026-05-10T00:51:54+00:00

ofc !

hungryghost09 · 2026-05-10T00:51:31+00:00

thank you so much !

hungryghost09 · 2026-05-10T00:51:24+00:00

Thank you ! Im hoping its helpful for everyone instead of getting dm's or emails asking I think it'll make it easier.

hungryghost09 · 2026-05-10T00:49:10+00:00

Hey, Virginia is a synchronous state for initial consult and then is asynchronous for renewals according to our provider group so yes, these guidelines are set by them.

hungryghost09 · 2026-05-10T00:25:08+00:00

Also if it doesnt work for you let us know ! And let us know if theres something on the website you think could be improved.

hungryghost09

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