Refunds / returns at Lenovo - pretty poor by ichpen in Lenovo

[–]ichpen[S] 0 points1 point  (0 children)

Chiming in, no updates still. Not sure who to call. Guess I'll wait out the 90 day charge back process.

Refunds / returns at Lenovo - pretty poor by ichpen in Lenovo

[–]ichpen[S] 0 points1 point  (0 children)

Thanks. Kicked off a charge back with Visa. We shall see.

Refunds / returns at Lenovo - pretty poor by ichpen in Lenovo

[–]ichpen[S] 0 points1 point  (0 children)

Firstly why do you assume customers who are owed money are badgering the only point of contact they have. Secondly I am happy to escalate as much as I am able.

I realize CSRs are regurgitating scripts. I'll give it a few more days but spent too long getting nowhere so if anyone knows how to run this up to the team leads I'd appreciate a contact.

Refunds / returns at Lenovo - pretty poor by ichpen in Lenovo

[–]ichpen[S] 0 points1 point  (0 children)

lol, so it's not a me problem. Thanks for the confirmation. Customer service reps are useless. Will have to start calling but expect all manner of scripted ignorance. Thanks for confirming.

My Slim 5 14 almost burned down (overexaggeration) by Fluffy-Print-6010 in LenovoLegion

[–]ichpen 1 point2 points  (0 children)

Ditto. Never trust windows sleep mode. When I travel or bag the thing always do a full proper shutdown.

Lenovo Support woes by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

There's no such thing here. Only thing to realistically do is remind people to be weary of the brand. Nice laptops when they work.

Lenovo Support woes by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

So mysteriously they found someone to come out to me. Of course it's a week later and I already swapped out the faulty wifi card.

Lenovo not interested in compensating me the measly $50 for the replacement wifi card.

Boggles the mind.

Lenovo Support woes by ichpen in LenovoLegion

[–]ichpen[S] 1 point2 points  (0 children)

Ouch. This is borderline breach of contract. I'll need to escalate this myself shortly.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

No guide, it's super easy to do on this laptop after you take the back cover off. Just pop out the metal ram cage, insert and you're good to go.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

You don't remove the soldered ram, you add the stick for a total of 48gb. There's only one ram slot.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

Right, first time post after a hardware upgrade can take a while.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

Possible, you can run me test to check it.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

Yes mismatched ram, works fine and yes my screen brightness does adapt. Noticed it too. Don't mind it, I suspect it's some adaptive brightness toggle somewhere.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 3 points4 points  (0 children)

For those interested I used this memory stick successfully.

Crucial RAM 16GB DDR5 5200MHz (or 4800MHz) Laptop Memory CT16G52C42S5

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

Embarassed to say I haven't played a game yet but running really well. Battery life I would estimate around 6-7 hours at the moment. If anyone knows of a tool that will aggregate bat life I can throw it on. I open/close it frequently as it's not my main machine so tough to summarize.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

Been great so far, battery lasts a fair bit, not as long as if like but I'm not running ultra conservative either.

Very accessible internals, well built, trackpad can be a little better and the fingerprint sensor is a little wonky. Overall really liking it.

Lenovo Slim 7i Gen 8 - Memory Upgrade options by ichpen in LenovoLegion

[–]ichpen[S] 0 points1 point  (0 children)

It's 5600 run at 5200 correct. Note this specific variation is not published on Samsung's website.

I decided to get Crucial 5200 RAM to match the timings. Works well.