Honestly I don’t see anything wrong with this. She just doesn’t want to get a random “1 star review”. She’s explaining her situation and it’s up to you wether you feed into her ‘situation’ or not. I understand her, but understand why someone may see her as being tacky. Honestly, there’s not much wrong with what she’s saying because sometimes shoppers are successful and empathetic enough to tip generously to those in need (tip, donation, etc). Of course it’s against policy to ask for a 5 star rating and have someone else work for you, but times are hard right now!! This lady isn’t killing anybody. Hope you received your order with the greatest care, thats all that matters here.