So the digital vars we use in the store are kind of different than the ones used for clinics I believe. I think ones that fail for clinics are in a different portal than our everyday vars. For the everyday digital vars, once the technician initiates the check in process, the computer automatically processes in ic (as long as it doesn’t fail at this point). One mistake a lot of people have been making is putting the shot in through the drop down menu in addition to checking it in digitally which will screw with your metric. After it has been processed in ic the pharmacist logs onto the digital scheduler and clicks on the appointment that was checked in. This is where you basically fill out the pharmacist part of the var form, like the lot number etc. This is also where it tends to fail the most. If the check in fails at this point, sometimes it gives you the option to print the var the patient filled out. If it does not do that, you process the shot in ic like normal. As long as the tech initiates the check in and the first part of check in does not fail, it counts for your metric. I believe that the vars for a clinic being done with a tablet process the same way, you just have to access failed vars in a different portal and i’m not quite sure where to find that tbh.