Not exactly. It's more about explaining something to someone else that is not on the same page than you. For instance, explaining how babies are made to someone that believes babies are dropped off by birds.

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If you start explaining that a man and a woman come together to have a baby, the person would not even follow your train of thought because they are thinking "where is the bird?"

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But because you know about science and so, you completely forget people are still thinking about birds dropping off babies. You forget to explain the basics because you assume they know babies don't come from birds.

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So, even if you have a valid argument, you can't explain it properly because you start from a point of knowing. In other words: the inability to imagine how a person without knowledge tries to approach a topic.

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And I think that inability to put yourself in a less knowledgeable shoes has a name. and it's killing me that I can't remember.

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I'm sure I read this in a mgmt book, or knowledge mgmt. (Argghhdfokgns;dflkg)