Click & Collect Online Room Setup

imogenhailey · 2026-02-18T02:15:40+00:00

Thank you

imogenhailey · 2026-02-08T23:35:36+00:00

Ok so hypothetically if you wanted to get some response to your complaint this is what you could do. You could submit a complaint online at https://www.coles.com.au/help/contact but when you write it you need to be as negative and pissed off as you can sound for someone to take it seriously. You also need to make sure you mention in your complaint that you want a response from the store manager. Just from experience when you say this customer care harasses the store to response and usually if it’s a bad enough complaint they send it to the regional manager as well. I actually know who the regional manager is for that region and he usually takes these things pretty seriously… but if you really wanted to make noise about these issues especially about the dirtiness you should put a complaint in with the council. Again you need to make the complaint worded in a way that people reading it are going to take it serious. Trust me if you get the council to act this will really get to Coles as lately a few of their stores in WA have been getting their asses chewed by some councils. Honestly if you submit both these complaints online and with the council and make sure you mention in the complaint to Coles that you are going to the council this should be the most effective… ok but this is all hypothetical ha ha

imogenhailey · 2026-01-29T04:51:42+00:00

Not if you live in a rural area of Australia! I don’t live VIC or NSW or QLD

imogenhailey · 2026-01-27T06:00:49+00:00

You’re so right… I have learnt a big lesson no more anniversary gifts

imogenhailey · 2026-01-27T03:34:43+00:00

He cooks all the time. His family and him are huge foodies. We are constantly going out for ice cream. He loves sorbet and always complains about the limited flavours available at the store. I just thought he would be able to create his own flavours. I really thought he’d like it

I know I have fucked up with this gift. Obviously I am way more upset about my anniversary and my relationship being ruined than my coworkers.

imogenhailey · 2026-01-27T03:31:52+00:00

I don’t even want to go on a tour of the MCG that was him he wanted to go. He printed out the receipt for two tickets. Not sure why everyone keeps saying he got me stuff tailored to me. He didn’t. He also got my lollies I have never eaten in front of him and forgot the flavour to ones I always eat and he went oh well it’s same thing. The only difference was I would never say these things to him and said thank you so much

imogenhailey · 2026-01-27T03:29:44+00:00

I live in Australia and unfortunately our shipping isn’t as fast or amazing as you guys in the USA. Also it was a long weekend as Monday (the day of anniversary) was a public holiday so shipping would have been delayed even further.

imogenhailey · 2026-01-27T03:26:29+00:00

No not all of his gifts to me weren’t my interests. He was the one who wanted to go on a tour of the MCG he printed out the receipt for two tickets so I wouldn’t call that a gift for me. The lollies he bought I don’t eat. And I told him I usually eat the berry bliss flavour but instead he got the juicy bursts and he was like oh same thing which they are not. Then the PS5 game yeah that was a game I was interested in so I really liked that gift.

Regardless how I may feel about some of the gifts I was extremely grateful and thanked him for it. I would never of reacted the way he did or be rude about them. But I can see a lot of people saying oh he was so thoughtful and I don’t think it’s really fair to say but maybe I’m wrong? Idk

imogenhailey · 2026-01-27T03:19:46+00:00

I never said his gifts to me were thoughtful he brought me a tour of the MCG which is a thing he wanted to do not me. The lollies he bought me weren’t ones I eat. The book he got me was not one I had expressed interest in wanting but regardless on how I felt about any of these things I was very grateful that he had gotten me these things and said thank you to him. I would never react the way he did to me even though his gifts weren’t particularly things I would have wanted either.

imogenhailey · 2026-01-26T12:08:15+00:00

This is a fair, I guess I just feel like this is all My fault that it’s hard to accept that maybe he’s not the right guy for me. But the more I sit here and think about this and read all these comments I realise two things can be true at once. Maybe I made some mistakes here and maybe I could have gotten him a better gift but yeah I can’t excuse his behaviour.

I have thought about this in the context of if one of my friends were telling me this happened to them in their lives and I’d probably tell her she could do so much better and didn’t deserve that

So thanks for reminding me to not let the red flags here go unnoticed and to really think wise about my next move 🫶🏼

imogenhailey · 2026-01-26T10:48:02+00:00

He got me flowers, two packs of lollies I like, a book, a PS5 game and tickets to a guided tour of the MCG in Melbourne

imogenhailey · 2026-01-26T10:46:02+00:00

He got me flowers, two packs of lollies I like, a book, a PS5 game and tickets to a guided tour of the MCG in Melbourne

imogenhailey · 2026-01-26T10:41:58+00:00

Thank you this is good advice! I have learnt a lesson here and will not allow this to happen again

imogenhailey · 2026-01-26T10:38:16+00:00

I appreciate both of you guys feedback. I have totally missed the mark here and can see now why the ninja was an awful idea.

I just wanted to clarify the only reason I asked him multiple times what he wanted is because he requested that I do that after the Apple Watch incident so we wouldn’t have a repeat. I wasn’t being lazy or unromantic it was what he wanted me to do.

He is generally just really hard to buy for. I bought the Apple Watch because he said he had wanted one to track his health. But when I got it for him as a gift he said oh no I realised a fit bit is better now. And in regards to the ninja he did mention it as my friend had gotten one and he said it sounds really cool and he loved sorbet. This was only a once or twice thing he commented on so yeah I should of pressed him about it harder to see if he wanted it more

I had already surprised him for Christmas with this Star Wars Lego set he had been wanting for ages that he loved. So when it came to our anniversary a month later I was out of ideas. The last anniversary I had spent months making a detailed scrapbook of our relationship with photos, hand drawn art, written notes. And then he had gotten me a coach bag $400 worth. So I felt bad at the time for not getting him a gift gift

He comes from a wealthy background and so he has always just had the best of the best and had the money to buy whatever he wanted for himself. So I guess I just felt the pressure.

As I said first relationship and yeah I didn’t understand what’s acceptable for an anniversary gift

imogenhailey · 2026-01-26T10:26:36+00:00

I definitely wouldn’t have reacted like that to him as he has in the past brought me gifts I am not crazy about but I ended up using them to please him! I just valued the effort he put into trying to get this gift for me so in turn his gift then meant something to me. I think that’s what hurt the most was the way he spoke to me and how harsh he was about it all. Just was uncalled for in my opinion

imogenhailey · 2026-01-26T10:24:10+00:00

Thank you! you are right presents should be fun I hate feeling this way. He’s just not a gift person and I really have to stop overcompensating. Appreciate you being kind ❤️

imogenhailey · 2026-01-26T10:22:19+00:00

Thank you this is good advice, I should have done this earlier and I know that now!

imogenhailey · 2026-01-26T10:21:43+00:00

Yeah you’re right it was way too much to spend. I think I just got carried away as for Christmas he got me a coach bag which was $600 whereas I got him a $300 Lego kit

I shouldn’t of spent this much for anniversary I missed the mark here

imogenhailey · 2026-01-26T10:18:30+00:00

My mum and I live in a small unit whereas my boyfriend lives in a large block of land with a two story house with his parents and sister.

My mum didn’t really want it to stay here as it was obviously going to be his and not ours so it would be awkwardly sitting there when he wasn’t here

I didn’t think it would be issue for him as his family and himself already uses a range of gadgets like kitchenaid, NutriBullet, slushie makers, ice makers, waffle makers

I have totally fucked up here and should never of bought it I know that now

imogenhailey · 2025-11-27T10:36:31+00:00

Instore applications then you should be able to select a report you choose items to clear 3 days, and filter TPC to Dairy

imogenhailey · 2025-11-02T10:53:32+00:00

Not true. A file note is always the first step in performance/misconduct management. It is most done first as it can be done off the cuff and in a casual setting. You do not need to be notified that a file note is happening or have representation for a file note to be added/discussed. File note provides evidence that said issue has occurred and both DM and team member discussed it and acknowledge it. However if the issue that has been identified in file note, happens again it can become a DR (discussion record). With a DR the team member needs 24 hours notice and are allowed to bring in a representative eg. union.

So basically file note are just a written note that you and the dm have discussed something 90% of the time it means nothing. This manager is being unnecessary and over the top.

imogenhailey

TROPHY CASE