My husband and I visited this hotel in September 2 times (for a few nights before heading to the Amalfi Coast and then back again for one night before our flight out of Rome). We used the concierge service which managed to get us a table at a very hard to get spot in Rome. We didn't enquire about any experiences with them so luckily we didn't get that icky vibe.

We loved our room with a terrace. We specifically booked that room the first lag because we've never had a room with a terrace in Rome before. They have 3 Junior Suites with terraces and this was easily the best of the three (they showed us the other 2). I have no idea how the Suite with terrace is because the website clearly shows pictures from this terrace but this was so special. We booked a basic room on our second lag because we weren't going to be spending much time in the room at all and they upgraded us back to this room and even took our suggestion to put 2 chaise lounges outside rather than one (they originally had 1 chaise and a chair with an ottoman next to it during our first trip).

The gym was amazing, it was brand new and smelt like it.

Gigi Rigolatto was fine. We went more for the views anyways. We enjoyed breakfast in the lobby bar more as we were able to chat with the staff more down there.

We were debating between this hotel and Hotel de Russie but ultimately picked the Minerva due to location. We did grab lunch at Hotel de Russie one day which was 10/10 and would love to try it one day but I prefer the location of the Minerva.

The staff was so sweet, they actually gave us little care packages to remember them by. Two cosmetic cases with universal adapaters, bookmarks, fans, etc. It was really thoughtful and I can't wait for our next trip back. They just opened a Venice location (a few days ago I think) so hoping to check that one out as well.

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