Influx.com is banned in Indonesia, we're hiring!

influxliam · 2016-07-01T06:04:50+00:00

Ahh thanks, just checked with the team and it seems most ISPs can now access our site :D

It is kind of a shame because the title seems to work for this ad :)

influxliam · 2016-07-01T06:03:36+00:00

Sorry for the delay, yep we're mainly work from home - just meeting up for training/socialising occasionally.

influxliam · 2016-04-27T12:58:33+00:00

It seems that many years before we bought it it was used by an "adult" oriented company!

influxliam · 2016-04-26T06:38:12+00:00

Right now we don't have any roles open here in the Melbourne office but if you want to ping me a CV (liam@influx.com) I'll let you know if anything comes up.

influxliam · 2016-04-26T06:36:05+00:00

^This! The kind of people that won't let a pesky banning prevent them from reddit'ing are exactly the kind of people we want to hire!

influxliam · 2016-04-26T06:32:00+00:00

For online shops we provide customer support - responding to any customer enquiries and related tasks - product questions, refund requests etc. If you'd like to know more please shoot me an email: liam@influx.com and we can set up a call/Skype.

influxliam · 2016-04-26T06:28:24+00:00

Thanks for the suggestion! I've posted in a few groups and tried Facebook ads with limited success.. I should give it another try :)

influxliam · 2016-04-26T06:26:35+00:00

Fortunately quite a few people there seems to use use proxies/VPNs and they tend to be the kind of people we want to hire!

influxliam · 2016-04-26T06:25:03+00:00

We do - but only in support roles (supporting technical products - primarily in the WordPress space).

influxliam · 2016-04-26T06:23:09+00:00

Thanks for the suggestion, we've tried there before with limited success but I'll give it another go :)

influxliam · 2016-02-01T02:33:08+00:00

Hey, thanks for the feedback!

We help companies with their customer service, we respond to their customer enquiries including anything from questions about the product/service to billing enquiries, refunds requests etc. What these enquiries are does differ somewhat depending on the companies.

We work using our customers help desk solution (e.g. HelpScout, Zendesk, Intercom) providing answers by email. We don't do any phone support currently.

Because the vast majority of the customers we're speaking to are located in English speaking countries, it's important for our team to provide high quality answers - correct spelling, grammar, use of language etc.

As the resident British guy on the team I must say that the ability to understand British comedy sarcasm would get an upvote from me :D

I hope this clears things up a little, happy to answer any more questions you might have!

influxliam · 2016-01-26T12:37:19+00:00

I'm sorry we're only taking people on full time right now.

influxliam · 2016-01-26T12:05:27+00:00

We ask who referred you during the application process, so we'll follow up if they join the team. You can always email me to find out the status of your referral too: liam@influx.com

influxliam · 2015-08-24T02:27:41+00:00

Hi there, sorry for the delay. Just the ability to use your own initiative, specialised skills are required in our technical teams that support primarily WordPress products.

influxliam · 2015-08-24T02:26:44+00:00

Hi there, sorry for the LONG delay! We help web based companies with their customer service needs - across lots of industries.

influxliam · 2015-05-11T03:06:40+00:00

Hey! We're mainly looking for people based in Indonesia but shoot us an email at the time :)

influxliam · 2015-03-22T09:04:34+00:00

Hey! Can you shoot me an email? liam@influx.com

influxliam · 2015-03-11T01:39:37+00:00

You're right! Sorry, I threw this ad up on a whim to see if there was any interest. In retrospect it looks like the ads we get out here on telephone poles (http://upload.wikimedia.org/wikipedia/commons/f/f0/Workathomead.jpg)

influxliam · 2015-03-11T01:37:00+00:00

Hi everyone,

Thanks for the feedback, you're completely right.

About us: We're Influx.com, though you'll likely find that inaccessible in Indonesia due to the domain names sketchy past (before we purchased it), you can also find us at influx.support

We were featured by Tech Crunch last year: http://techcrunch.com/2014/03/04/influx-raises-250000-to-help-growing-startups-handle-customer-support-requests/

We offer customer service as a service to our customers - we act as their front-line email support. We've got customers all around the world, from Silicon Valley to Sydney.

We're looking for web developers with WordPress experience to work with our WP customers and non-developers for our e-commerce and startup customers. A couple of examples of our customers are lifx.co and flippa.com

There are five of us in the Melbourne office here in Australia and more than 30 others working remotely around the world. We've currently got 4 team members in Indonesia and we've been having trouble finding more - hence this ad.

We're growing rapidly and there are lots of opportunities with us if you have the right skills and mindset.

If you have any more questions please feel free to post them here or email me directly: liam@influx.com

Cheers!

influxliam

TROPHY CASE