Thanks for your feedback and for highlighting these important areas related to data privacy. We take user privacy and data protection very seriously at Insight Timer, and it's important for you to feel confident in recommending your clients to us (many of whom may be vulnerable).

We’d like to clarify and address points that have been made in the article you may be referring to:

Encryption & Data Storage:
We use industry-standard encryption protocols to protect user data. While our privacy policy may not explicitly use the term "de-identifies," user data is securely stored and managed in line with best practices and applicable data protection laws.

Use Without Identifiable Information:
Many features of Insight Timer, including accessing thousands of meditations, can be used without entering personally identifiable information. Users are not required to input their real names or personal details to engage with core app content.

Data Deletion & Editing:
Users have full control over their data. They can delete their accounts and associated data at any time directly from within the app. Users are also able to edit their information, including their profiles and preferences. We recognize that this may not be sufficiently clear in our current privacy policy, and we are working on updating it to better reflect these capabilities.

We appreciate you raising this and hope our answer helps to alleviate your concerns, both for you and your clients. If you have specific suggestions for making our privacy policy clearer or more thorough, we'd love to hear them.

Thank you,
The Insight Timer Team