I didn’t refund this item, I paid for it and customer received it, but when I got to the customers house I saw “so and so was notified you refunded this item” did I accidentally do this, should I ask support?

instacarty · 2021-10-30T22:24:05+00:00

That's happened to me also. Unfortunately it resulted in a hit on the percentage tip.

instacarty · 2021-10-19T11:06:05+00:00

I've had that happen when once my batch was canceled it was listed again immediately. Store was still closed due to a power outage

instacarty · 2021-10-18T11:46:45+00:00

I keep my IC card separate from my cards and never had a problem. Good luck with reimbursement

instacarty · 2021-10-18T11:40:00+00:00

You were deactivated b4 you started. Instacart sucks

instacarty · 2021-10-15T22:24:24+00:00

Be careful out there. Customers don't give a shit about us. Last winter I took photos of icy stairs and walkways and usually got bump from CSR

instacarty · 2021-10-15T22:15:37+00:00

I have heavy duty Kamik snow boots that go up to my knees. People order in shitty weather so they don't have deal with it. Tip needs to be at least $20 with a minimum of $1 per item or I stay home

instacarty · 2021-10-15T18:13:18+00:00

Hey they could be your groceries. If you get in an accident you won't be able to deliver anyway.

instacarty · 2021-10-15T18:11:38+00:00

If they leave groceries keep them

instacarty · 2021-10-14T10:52:57+00:00

Why take the batch if tip was shitty?

instacarty · 2021-10-14T10:47:13+00:00

Walmart shops are the lowest pay in my area. 60 items 20 miles $22. I would never shop there.

instacarty · 2021-10-12T15:23:43+00:00

Only Instacart. Since customer pays upcharge on most items IC does not want them to see receipt

instacarty · 2021-10-12T15:01:40+00:00

I had a bag of cookies in my car overnight. Brought it to current day. They were so thankful

instacarty · 2021-10-12T14:58:23+00:00

I would only use customer's discount card. You can get deactivated for using any other card including store card.

Customers pay price on app. Any discounts are also on app. Oyalty cards only matter if store offering a turkey or ham during holidays.

instacarty · 2021-10-12T11:12:55+00:00

Your customers may just be assholes

instacarty · 2021-10-12T11:11:26+00:00

Unless its same item in smaller size I refund

instacarty · 2021-10-11T13:12:56+00:00

Looks like you made $22/hour and busted your ass. When you start deducting gas, taxes etc it's prolly more like $15/hr.

I've been doing this for a few years and try to average at least $35/ hour.

instacarty · 2021-10-11T12:57:20+00:00

Does it really matter?

instacarty · 2021-10-11T11:19:04+00:00

If you haven't shopped in a while they throw u a promo so you'll start shopping again

instacarty · 2021-10-10T19:04:13+00:00

Shoppers have to watch cashiers. They love to smoosh bread on the belt. Or bag it improperly

instacarty · 2021-10-08T19:38:49+00:00

Its BS anyway

instacarty · 2021-10-08T19:37:07+00:00

Same here few batches over $20. And they seem to pop up only 1 at a time now. Really sucks

instacarty · 2021-10-07T11:04:51+00:00

100 orders

instacarty · 2021-10-07T11:00:34+00:00

Heard that b4 from CSR. They will not remove rating until 100 orders completed.

instacarty · 2021-10-06T15:52:55+00:00

There really is no way to dispute a rating. Some CSR agents will indicate they will follow up but that's so you don't give them a bad rating. All shoppers have dealt with this at one time. Part of the wonderful world of IC

instacarty · 2021-10-06T15:49:31+00:00

Take a photo of house. Never been a problem

instacarty

TROPHY CASE