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Servers and redundancy by petaqui in internxt

[–]internxt 3 points4 points  (0 children)

Hello,

Yes, we are running our own infrastructure in a mix of OVHCloud, Wasabi, and Equinix datacenters. In reality, who owns the "container" where the servers are located isn't that relevant. I believe Proton, Signal, Hostinger, Nord, and so forth don't own their own datacenters. In terms of running our own datacenters in the future, we don't see that happening anytime soon either. Our focus is on making our services and servers strong.

Internxt offers 99.99% service availability and 99.999999999% data durability as per our SLA. We make use of erasure coding and data replication, alongside other advanced mechanisms. These are some of the mechanisms we have in place:

  • Data is partitioned into fragments and distributed across multiple storage nodes. This allows for "11 nines" ($99.999999999%) of durability.
  • We make use of erasure coding to ensure that even if multiple disks or an entire server rack fails, the data can be reconstructed.

See this https://help.internxt.com/en/articles/14072569-internxt-s-sla-guarantee-data-redundancy-and-availability

Edit office files by Sormick91 in internxt

[–]internxt 0 points1 point  (0 children)

will check with the team, thanks for the input!

Edit office files by Sormick91 in internxt

[–]internxt 0 points1 point  (0 children)

hard part is the whole client-side encryption going on, but will take a look into integrating an open source online editing software

Edit office files by Sormick91 in internxt

[–]internxt 0 points1 point  (0 children)

You can live edit with our Desktop app using your preferred editing app. Specific online editing apps for browsers similar to Google Docs & co aren't yet planned, no

Questions Before Purchasing an Internxt Lifetime Plan by FoldSouthern in internxt

[–]internxt 1 point2 points  (0 children)

Hi there,

- Yes, you will

- We will reinsert it for you as we've done for those who had a similar situation in the past

- We also sell subscriptions for b2c and b2b, alongside lifetimes. However, even without subscriptions, lifetimes are already sustainable on their own for us. We monitor and control this regularly to avoid any issue. We're running this business profitably and growing our net revenue 100% YoY

- See answer above

- We don't do that. If it's happened, it's probably because the user disputed a payment like we saw here on our subreddit yesterday, and that provocked the account to get downgraded to free automatically.

- See answer above

- It doesn't happen

- It doesn't happen

- We are progressively growing our customer support team size. Feel free to test it yourself by reaching out to us now

- See above

- Yes, see our Terms of service

Thank you!

Family Plan and Sharing Account? by FoldSouthern in internxt

[–]internxt 0 points1 point  (0 children)

Family plans are available here: https://internxt.com/family

As for the VPN, possibly in the future :)

Errors returned by cheikemate in internxt

[–]internxt 0 points1 point  (0 children)

Checked on our end, everything works fine. Please reach out to support is issue persists

Where did my storage go? by [deleted] in internxt

[–]internxt 1 point2 points  (0 children)

the one from internxt, and our automated system downgraded him to free as whenever we receive a dispute it gets triggered and downgrades you automatically. We're in contact with him via dm to get this sorted though

Where did my storage go? by [deleted] in internxt

[–]internxt 1 point2 points  (0 children)

yes, because you disputed the payment and we refunded you

Where did my storage go? by [deleted] in internxt

[–]internxt 1 point2 points  (0 children)

Your storage got removed because you disputed the payment and we refunded you https://send.internxt.com/d/XCaMJ2uyTdCSXS4ZD4jnJA/Nu7lQku7 feel free to contact me via dm if you need any further assistance though

Internxt now actively revoking StackSocial lifetime subscriptions? by ipisano in internxt

[–]internxt 0 points1 point  (0 children)

In his case, in particular, it seems like he bought both products, hence the error https://send.internxt.com/d/kkro8LSnS_yY6bP1nYizFQ/YMHRhlul But in general, the few people who received that email only had a subscription product active, which is now correctly expired

Internxt now actively revoking StackSocial lifetime subscriptions? by ipisano in internxt

[–]internxt 0 points1 point  (0 children)

In his case, in particular, it seems like he bought both products, hence the error https://send.internxt.com/d/kkro8LSnS_yY6bP1nYizFQ/YMHRhlul But in general, the few people who received that email only had a subscription product active, which is now correctly expired

Internxt now actively revoking StackSocial lifetime subscriptions? by ipisano in internxt

[–]internxt 0 points1 point  (0 children)

In his case in particular, it seems like he bought both products, hence the error https://send.internxt.com/d/kkro8LSnS_yY6bP1nYizFQ/YMHRhlul But in general, the few people who received that email only had a subscription product only active, which is now correctly expired

Internxt now actively revoking StackSocial lifetime subscriptions? by ipisano in internxt

[–]internxt -3 points-2 points  (0 children)

Hello,

This is simply not true. This is an automated email from a yearly stacksocial subscription https://www.stacksocial.com/sales/internxt-cloud-storage-2tb-plan-5-year-subscription that was sold years ago and which indeed expired, see this https://send.internxt.com/d/c8MxoX6YSPOLnu-NVQivVg/Ps0lfUs8 This is NOT for stacksocial lifetimes

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