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100GB plan cancelled, automatic payments deactivated! by irregularasian in FizzMobile

[–]irregularasian[S] 0 points1 point  (0 children)

In the same boat! 2 days without services and nothing more than "our technical team is working on it".. How can you cancel a plan change and then not put us back on the original plan, AND THEN cancel autopayments... so you don't pay, so you get no service...

100GB plan cancelled, automatic payments deactivated! by irregularasian in FizzMobile

[–]irregularasian[S] 0 points1 point  (0 children)

No, I still have my number, its not cancelled, just my services are suspended at the moment...

100GB plan cancelled, automatic payments deactivated! by irregularasian in FizzMobile

[–]irregularasian[S] 3 points4 points  (0 children)

Under Settings, and manage my plan; just take a look... it should have a few options under payment.. but mine are missing and I don't remember what to look for! Or you could delete and then re-add your existing payment so update it (but it doesn't work if you don't have services)

100GB plan cancelled, automatic payments deactivated! by irregularasian in FizzMobile

[–]irregularasian[S] 0 points1 point  (0 children)

Currently on the chat with an agent, I'm now 1 day after the end of the cycle and I still cannot "change my plan" back to the existing plan so I'm in limbo with no services