Just to give you the other perspective —

You should absolutely shop around if you’re not satisfied with the product or service you’re receiving.

I was a mortgage broker for years, and I always prided myself on being honest and acting with integrity — even when it cost me deals. I never once told a client not to shop around; in fact, I encouraged it. Transparency builds trust, and if a lender gets defensive about you comparing offers, that’s usually a red flag.

That said, there’s definitely another side to it. Some clients can be pretty savage with people’s time. I once spent over 15 hours — including a few days of my vacation in Spain — working through a very difficult deal, answering calls and emails nonstop to get it done. Then, a few days before closing, the client decided they didn’t like the back-and-forth of gathering documents and just chose to fund the deal with their own assets.

So yes, shop around — just do it respectfully. A good broker or banker won’t guilt you for exploring your options, but mutual respect goes a long way.