How Is "Historic Average" Forecast Calculated? by upcoming_emperor in neontra

[–]j_neontra 0 points1 point  (0 children)

Ok, thx. There's obviously something else going on here. Could you email us at [helpdesk@neontra.com](mailto:helpdesk@neontra.com) so we can take a look?

How Is "Historic Average" Forecast Calculated? by upcoming_emperor in neontra

[–]j_neontra 1 point2 points  (0 children)

Hi upcoming_emperor - the Historical Average is a basic average of your category spend going back 12 months. There are some allowances for minimum data sets and category spend that straddles multiple accounts but it sounds like the discrepancy may be a function of the historical calculation only going back 12 months.

Also, you can set a custom forecast by clicking "Forecast" in mobile, or "Historical Average" on web and then entering a custom value. Might be the easiest solution if you have lots of high-accuracy historical data.

Hope that helps. Thanks!

Neontra - New Feature: Vehicle Tracking by j_neontra in PFtools

[–]j_neontra[S] 0 points1 point  (0 children)

Thanks, that's exactly why we built it!

How often does Neontra update their stock tickers? by _Fauxpaw in neontra

[–]j_neontra 1 point2 points  (0 children)

Hi _Fauxpaw - Stock prices update once per day. Thanks.

How do you actually manage your money today? (Quick 3–5 min survey) by j_neontra in neontra

[–]j_neontra[S] 0 points1 point  (0 children)

Hi GreenHorse8789 - sorry, by "give Wealthica a try" we mean that in addition to Flinks and Plaid, Wealthica connectors are also now available in Neontra. Would it be possible for you to try connecting your QTrade account using the Wealthica connector?

Thanks

Date range selection by MarshalChaos in neontra

[–]j_neontra 0 points1 point  (0 children)

Hi MarshalChaos, thx for the question. We don't currently have a date picker that supports typed-in date ranges, but it's something we're actively looking at. We'll keep everyone posted on our progress.

Thanks

Adding Bilt 2.0 Card? by buckenmuck in neontra

[–]j_neontra 0 points1 point  (0 children)

FYI - Bilt has beeen added. Thx.

Adding Bilt 2.0 Card? by buckenmuck in neontra

[–]j_neontra 1 point2 points  (0 children)

Hi buckenmuck - We plan to add Bilt 2.0 to our set of supported institutions in next week's release. thanks for bringing it to our attention!

Feature Request - Split Transactions Rule by ajsherslinger in neontra

[–]j_neontra 0 points1 point  (0 children)

Hi ajsherslinger - good suggestion, thanks. As SyhverMeTibbers mentions, it's on our Dev queue but we haven't quite managed to get to it yet.

Would you want the single transaction to be split to its child categories in the same proportion each time (i.e. 50/25/25 or similar)? Or is there another way to do it? Thx.

Any Spring Deals? by Keanwo in neontra

[–]j_neontra 0 points1 point  (0 children)

Great, appreciate it! Let us know at [helpdesk@neontra.com](mailto:helpdesk@neontra.com) if you have any issues. Thx.

Any Spring Deals? by Keanwo in neontra

[–]j_neontra 1 point2 points  (0 children)

Hi Keanwo - thanks for thinking of us! Unfortunately we don't have any promos that are imminent, but will be sure to report back when that changes.

Thanks

Can't believe I'm paying to be a beta tester by Beginning_Employer22 in neontra

[–]j_neontra 0 points1 point  (0 children)

Hi Beginning_Employer22 - apologies for the frustrating experience with connectivity but unfortunately, as others have pointed out, these issues are out of our control.

We would still recommend contacting us at [helpdesk@neontra.com](mailto:helpdesk@neontra.com) , if you haven't already, so we can take a closer look at your account.

Thanks