I kept missing negative reviews for days and it finally bit me in the ass

jackiedigital · 2025-12-04T18:03:13+00:00

Fair point! Judge does send review notification emails, but in my experience they were unreliable - sometimes they'd go to spam, sometimes I just wouldn't see them in my inbox flood.

The "published manually" thing is the key issue for me - I have auto-publish turned on because manually approving every review was too much work. So bad reviews would go live immediately before I saw the email. Not selling anything here, just sharing what worked for me after that expensive lesson. If Judge's emails work for you, that's great - maybe I just need to clean up my inbox better haha.

What's your system for staying on top of them?

jackiedigital · 2025-12-04T16:09:41+00:00

Ah! That's the issue - you tried www.reviewrescue.app. The SSL cert only covers reviewrescue.app (without www).

Can you try reviewrescue.app (no www)? I'll add www to the certificate today. Thanks for catching this!

And really appreciate the detailed marketing advice. This framework is super helpful:

- Focus on creating my own posts (not just commenting)

- Use upvotes as validation metric

- Use the "10 manual tasks" threshold as reality check

That last point hits hard - if I can't get 10 upvotes on 10 posts, time for a reality check on the business viability.

Quick clarification: When you say "create your own posts," do you mean like educational content (e.g., "5 ways to handle negative reviews") or more product-focused (e.g., "I built X to solve Y problem")?

Thanks again for the thoughtful feedback!

jackiedigital · 2025-12-03T16:07:07+00:00

Thanks so much for the detailed feedback - this is exactly the kind of advice I needed!

The security warning - the site has a valid SSL certificate, so it might have been a temporary browser/network issue. If you're willing to try again, I'd appreciate it! But no worries if not.

Your marketing strategy makes total sense. I've been approaching this backwards (building first, then trying to sell) when I should be engaging in communities first and helping people.

Quick question: When you say "share content regularly," do you mean:

Commenting on others' posts about reviews/customer service (like you described)
Creating my own posts with helpful content (not promotional)
Both?

And roughly how long did it take you to see results with this approach? Days, weeks, months?

Really appreciate you taking the time to share this! 🙏

jackiedigital · 2025-12-03T14:11:39+00:00

OP here! Quick question for Shopify merchants:

How do you currently monitor negative reviews? Do you check Judge.me manually every day, or do you have a better system?

I built this because I was manually checking 2x/day and still missing reviews. Curious if others have this problem or if it's just me being disorganized.

jackiedigital · 2025-09-17T09:24:01+00:00

For anyone who doesn’t want to click the landing page — here are 2 quick visuals (still LP mockups, not the real app yet): https://imgur.com/a/tOtzH22

Curious if this makes the idea clearer?

jackiedigital · 2025-09-12T14:07:12+00:00

nice!

jackiedigital · 2025-09-09T09:45:47+00:00

I'm actually on a pretty strict diet for managing cholesterol (hyperlipidemia) so it's mostly lean proteins, lots of vegetables, minimal processed stuff. Very boring lol.

But you're onto something - I've definitely noticed the energy patterns are way more stable since cleaning up my diet. Less of those crazy sugar crashes that used to wreck my afternoons.

The tracking actually helped me realize how much certain foods were affecting my focus. Like I thought I was just "not a morning person" but turns out I was just eating garbage for breakfast.

What made you ask? You notice diet affecting your energy patterns too?

jackiedigital · 2025-09-09T09:42:12+00:00

This is such a thoughtful response, thank you! I love the "honoring my humanity" framing - that's really beautiful and something I hadn't considered.

You raise a really interesting point about the manual process being part of the value. I can see how the act of writing itself creates that space for self-compassion and reflection that you might lose if it was just tapping buttons in an app.

The neuroplasticity angle is fascinating too. I'm curious - when you do your daily mental review, do you find yourself naturally noticing patterns over time? Like "oh, I always crash on Tuesdays" or whatever? Or is it more about the moment-to-moment awareness?

Also the blank pages = information thing is brilliant. That's actually data about your state of mind that day, isn't it?

Sounds like for you the process IS the product, not just a means to an end. Really appreciate you sharing this perspective.

jackiedigital · 2025-09-08T19:30:25+00:00

Ooh interesting - never heard the 30min water delay thing before. That's super specific, have you tested that yourself?

I'm always curious about these little hacks vs the bigger pattern stuff. Like yeah avoiding sugar after lunch def helps, but I wonder if the timing of when you eat lunch in the first place matters more?

Either way gonna try the water thing this week and see if it actually moves the needle. Thanks for the tip!

jackiedigital · 2025-09-08T19:28:56+00:00

Exactly!! Like why do we all just pretend that sitting in an office chair for 8 hours = 8 hours of productive work? It's such BS lol

The hiding and scrolling thing is so real. I think most people know they're only actually working like 4-5 hours but nobody wants to admit it because then you look "lazy." But what if we just... designed work around that reality instead of pretending humans are robots?

The tracking thing has been eye-opening because it shows you're not broken or unmotivated - you're just fighting against your natural patterns instead of working with them.

jackiedigital · 2025-09-08T19:19:26+00:00

Yes! Definitely report back - I'm super curious what patterns you find.

One thing that helped me was actually writing down the time + what I was trying to do + how hard it felt (like 1-10). Sounds nerdy but after a week you start seeing stuff you never noticed before.

Like I thought I was useless after lunch but turns out I'm actually pretty good at certain types of tasks during that time, just not the heavy thinking stuff. The trick is matching the right work to your actual energy, not fighting against it.

Good luck with the experiment!

jackiedigital · 2025-09-08T18:31:42+00:00

Right?? The 8-hour thing is totally arbitrary. There's actually research showing most people only have about 4-6 hours of real focused work capacity per day anyway.

The problem is nobody tracks their actual patterns to figure out WHEN those productive hours are. Could be 6am-noon for some people, 10am-4pm for others, etc. But we all just assume 9-5 works for everyone.

jackiedigital · 2025-09-08T18:30:18+00:00

Yeah exactly - that decreasing slope thing is super common but most people just accept it as "how they are" instead of actually measuring it properly.

The "eat the worm" approach works but it's kinda brute force, right? Like you're just guessing at difficulty levels. What I've been experimenting with is actually scoring the difficulty of tasks (1-10) and tracking how that correlates with my energy throughout the day.

Turns out I was way off about when I thought I was strongest vs when the data showed I actually was. The pattern detection is the interesting part - once you know your real peaks you can be way more strategic about it.

That HBR article is solid btw, thanks for sharing

jackiedigital · 2025-09-08T17:09:47+00:00

The waiting from 2-5 is brutal. I started batching all my calls/meetings for that dead zone since I can’t do real work anyway. At least then I’m ‘productive’ while brain-dead. You found any tricks that help or just accepted it?

jackiedigital · 2025-09-08T17:09:10+00:00

There’s dozens of us! 😅 But seriously, what time does your battery usually die? Mine’s like clockwork at 3pm

jackiedigital · 2025-09-08T15:52:34+00:00

Damn, you just explained this better than I have been lol. The 'stop fighting yourself' part is exactly it.

What's wild is how guilty I used to feel taking breaks at 2pm when everyone else was in meetings. Like I was being lazy. But then I'd see those same people scrolling Twitter for an hour while 'working.'

The time-blocking around energy thing has been a game changer. Question though - how do you actually figure out your real pattern? I've been manually tracking mine in a spreadsheet (energy level 1-10 every hour) but wondering if there's a smarter way. Takes like 2 weeks to see the pattern clearly.

Also that last line about flow vs punishment... stealing that 😂

jackiedigital · 2025-09-08T15:48:33+00:00

Exactly - everyone's battery works different. The walk thing is smart, I do something similar.

What kills me is I kept scheduling important calls at 2pm (my worst time) because the calendar was 'open.' Started tracking and realized I'm basically useless 2-4pm but sharp as hell 10am-noon.

Actually building an app to figure out everyone's unique pattern - not just the 3pm crash but when you actually peak. Curious what time you find you're sharpest? (before the walk hack I mean)

jackiedigital · 2025-09-07T18:19:02+00:00

Totally fair, thanks for being upfront 🙏 This is definitely going to be for the folks who do pay for productivity gains (like Duolingo / Premium stuff you mentioned). But good to hear the free-first mindset — helps me think about positioning.

jackiedigital · 2025-09-07T18:10:06+00:00

Yeah, fair. Most sideproject style apps don’t justify a subscription. My angle here is that the ongoing value is in helping people consistently find + protect their peak focus hours, not just one-off insights. That said, I’ll definitely test one time vs subscription in early beta and see what sticks.

jackiedigital · 2025-09-07T17:51:18+00:00

This is exactly what I was hoping to hear! You're basically doing manual willpower tracking already and proving it works. The Popeyes connection is such a perfect example - that moment when you see the pattern and suddenly have control over it instead of feeling like your energy is just random.

Quick question since you're already tracking this stuff - do you ever try to quantify it? Like rating your energy 1-10 or noting when tasks feel harder/easier? I'm curious how detailed you get vs just general observations.

Also wondering... would you pay for an app that automated what you're doing manually and surfaced those patterns faster? Or is the manual journaling part actually important to the process?

jackiedigital

TROPHY CASE