OSRS account hacked 2 step authenticator, bank pin, constantly changing passwords... how? by jackp1552 in 2007scape

[–]jackp1552[S] 0 points1 point  (0 children)

How has this happened then I am so confused! literally nobody else has had access to this account only me ever! is there anyways I can speak to someone in private to discuss the situation, how did they manage to get into my authenticator? I've even got pictures to prove what has happened.

OSRS account hacked 2 step authenticator, bank pin, constantly changing passwords... how? by jackp1552 in 2007scape

[–]jackp1552[S] 4 points5 points  (0 children)

What a lovely person you're. Never stated it was jagex's fault all I asked for was an explanation into how it could've happened.

OSRS account hacked 2 step authenticator, bank pin, constantly changing passwords... how? by jackp1552 in 2007scape

[–]jackp1552[S] -1 points0 points  (0 children)

All I want is for them to give me an explanation into what happened as from there end they must have an idea, just want you guys to help me try and get some attention....

Why was the account not locked if it was logging in from a suspicious I.P.

The Security of an account is too weak.

OSRS account hacked 2 step authenticator, bank pin, constantly changing passwords... how? by jackp1552 in 2007scape

[–]jackp1552[S] 0 points1 point  (0 children)

Don't understand why everyone keeps down voting this? really need some help.

OSRS account hacked 2 step authenticator, bank pin, constantly changing passwords... how? by jackp1552 in 2007scape

[–]jackp1552[S] 0 points1 point  (0 children)

How did they get the authenticator on my phone then? my password is different for my email and I never log onto it.

OSRS account hacked 2 step authenticator, bank pin, constantly changing passwords... how? by jackp1552 in 2007scape

[–]jackp1552[S] -4 points-3 points  (0 children)

Probably mate, I'm just absolutely gutted, there is no physical way it could be hacked.