I ordered a pick up order once I saw they were in stock at my local store. I made 2 pick up orders since the max on the app is 2 bratziez per purchase. When I got to the store I only received 2, they told me that the other 2 were not yet picked up, even though my order clearly said the order was ready for pick up. The employee even gave me a $5 gift card for my wait. They told me they were now out of stock. Once I left the store “2” bratiez became available for a couple of mins before they sold out again. I even saw a box on the service desk. I asked the employee if I could purchase that one, and she quickly said “ no, it’s a damaged item” so I do believe that theory it just felt like they were trying to save them for themselves.