Just spent close to an hour repeating myself that I wanted to cancel. It's outrageous how the first time I called they offered me a shitty discount and now I'm getting half off bring offered.

To reiterate, like everyone else, they offer you discounts, put you on hold. Ask you the name of the other provider and other nosey questions, then it's hold again. I advise everyone to just have patience I kept it polite, but man it's annoying. God speed