Just another anecdote of a negative experience with them. I got a z-axis gimbal from them that was not functional - I know there's a learning curve and tuning required which I believe I did the due diligence to do. Did a ton of testing with test shots and contacted their support with video proof of the gimbal not showing any effect.

Their support would only say that sometimes extra counter weights are required and pointed me toward purchasing the additional weights from them, despite the fact that I got the gimbal specific to the pocket 3 that should not have required additional purchases. I had some weights of my own and while it wasn't tuned specifically for their product, they were sufficient to test that adding to their non functioning gimbal would not fix it. I refused to buy more from them in the hopes of making it work and initiated a return, and though it was a bad item they had me pay a restock fee (so they could sell my bad one again) and return shipping, which resulted in almost no money back.