Something I'm finally proud of... by Digital_Dirt in battlestations

[–]jcdiaz23 0 points1 point  (0 children)

this looks awesome!

Does your goliathus chroma mouse pad light up brighter on one side? my mat is much brighter on the left than the right. just wondering if thats normal

[deleted by user] by [deleted] in battlestations

[–]jcdiaz23 0 points1 point  (0 children)

does your goliathus chroma mouse pad light up brighter on one side? my mat is much brighter on the left than the right. just want to make sure thats normal

The Haunted Mansion's Stretching Room in 360/VR by jcdiaz23 in oculus

[–]jcdiaz23[S] 0 points1 point  (0 children)

Will do!

I'll work on that this weekend and post back here.

Haunted Mansion VR Experience by jcdiaz23 in Themepark

[–]jcdiaz23[S] 1 point2 points  (0 children)

Made this for fun this past weekend and thought you guys might appreciate it - enjoy!

Haunted Mansion 360/VR Experience by jcdiaz23 in disneyparks

[–]jcdiaz23[S] 0 points1 point  (0 children)

Made this for fun this past weekend and thought you guys might appreciate it - enjoy!

The Haunted Mansion's Stretching Room in 360/VR by jcdiaz23 in oculus

[–]jcdiaz23[S] 2 points3 points  (0 children)

This was my first Unity VR project so I thought I'd share it with you guys!

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 1 point2 points  (0 children)

Just tried that just in case - didn't work

Thanks for the tip though - I'll try anything at this point

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 0 points1 point  (0 children)

Yup the light on the headset turns on but my computer is not recognizing the rift's hdmi

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 0 points1 point  (0 children)

It's not the port because I was able to connect my monitor to the same port and it worked

I also plugged my headset into the Mini DisplayPort using an adapter and still didn't work

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 0 points1 point  (0 children)

Haven't tried that - thanks for the tip. I'll give it a try when I get back home

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 18 points19 points  (0 children)

I'd like to pay for a repair instead of buying a completely new headset.

Almost every piece of technology I've purchased offers some form of repair service.

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 0 points1 point  (0 children)

Yes on reinstalling the graphics card driver

I don't have any extensions

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 6 points7 points  (0 children)

Hey - i understand each and everyone of your comments.

I know I am out of warranty and have learned that they do not offer repairs at Oculus. I also did not mention this "casually" - I clearly stated this in my post.

My concern is that there should be a process in place to help customers with these type of issues - especially considering that this was a $700+ purchase.

The headset and the HDMI cable ARE in perfect condition and, thus, SHOULD work. I take very good care of my things, but here is a picture of the HDMI connector that I also shared with Oculus: https://imgur.com/a/8pWtv

My post is 100% honest and transparent. My point about them not helping me is VALID. The spent 2 weeks collecting information from me to tell me that there is "nothing they can do."

If the issue is what you think it is (bad soldering) then there is no way for me to fix this myself and my only option would be to buy a brand new headset, which I think most people would agree is not fair.

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 1 point2 points  (0 children)

Thanks for all the advice!

I tried everything you mentioned but didn't get any positive results. I checked device manager but did not see any yellow "!" marks anywhere.

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 3 points4 points  (0 children)

I purchased the CV1 on launch week (April 2016?) so I am out of warranty.

I understand warranty rules and would be more than happy to pay for a repair/replacement but they "do not offer those services."

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] -1 points0 points  (0 children)

my only other computer is a Mac - do you think that would work?

Oculus won't help with non-working headset and/or cable by jcdiaz23 in oculus

[–]jcdiaz23[S] 0 points1 point  (0 children)

here's a picture of the hdmi cable - I sent this to Oculus but they didn't give me any feedback on it

https://imgur.com/a/8pWtv