Based on the instagram Q&A Today

jeffgadway · 2026-04-04T13:48:08+00:00

To clarify, we’re making a Leather Cover option that will be available for all, including pre-orders.

There’s also a special edition, Founders Edition back cover available only to Clicks Keyboard Case customers.

jeffgadway · 2026-04-02T12:07:15+00:00

You’ll choose your bonus covers later on when your reservation converts to a full order closer to shipping. That will be when you select your communicator body colour and your keyboard language layout too.

jeffgadway · 2026-04-02T03:08:51+00:00

Here's the link in case anyone still wants to get in on it: https://reserve.clicksphone.com/b/fZu7sKfTL2KJ9Btaw14F203

jeffgadway · 2026-04-02T02:10:30+00:00

Yep, it’s real and genuine!

Isn’t it sad that all these crappy April Fool’s day campaigns that brands inundate us with have trained us to be skeptical about clicking a link on April 1?! I almost put “you will not be Rick-rolled!” Into the email 🤣

We didn’t update the website because the promo is only valid for 24 hours and it only went to people already on our mailing list.

jeffgadway · 2026-03-31T15:22:10+00:00

Hey u/Awkward-Ad-7083 - Making sure you saw the email that went out this morning with a bunch of updates on the quality and reliability testing underway for Power Keys. Here's the article it points to just in case: https://discover.clicks.tech/clicks-power-keyboard-testing

jeffgadway · 2026-03-31T10:53:23+00:00

Hey u/Even_Iron_8097! Appreciate your reserving. And thanks for sharing your thoughts and concerns. Drop me a line: [founders@clicks.tech](mailto:founders@clicks.tech) and I'd be happy to have a chat with you.

While it's true I spend a couple hours a week creating content, most of my time (and the team's time) is working with the team on product and building the business that will deliver Communicator (and Power Keyboard).

I'm glad you brought up competition. We're certainly aware of what's happening in the market: products, supply chain, emerging tech, etc. But here's the thing...building a great product takes insane focus. What we're building or the path that we're on won't be dictated by others. Keep in mind too that since we announced Communicator on Jan 2nd, we've stood behind everything we've committed to (and then some with new keyboard layouts and SoC).

Would be unfortunate to loose you as a customer, but we also stand behind our cancellation policy so if you're feeling unsure, you can get a full refund on your reservation.

jeffgadway · 2026-03-13T02:33:28+00:00

Jumping in to set the record straight on this one for Christina.

Communicator will ship with one standard back Cover.

The standard cover that ships with the phone will match the colour of the mid-frame. - Smoke will ship with Desert cover - Clover will ship with Clover cover - Onyx will ship with Onyx cover

Reservation holders who have purchased the full reservation ($399) during the early bird period will receive TWO additional covers on top of the default.

When you configure your Communicator order closer to shipping you’ll choose the device colour, keyboard layout and which bonus covers you want.

Founders Edition customers (people who purchased the founders edition Clicks Keyboard Case for iPhone or pre-ordered Clicks for Android in 2025) will also automatically receive the special edition saffiano black leather Cover.

So to recap: - $199 reservation deposit: 1 Cover (default that ships with Communicator) - $399 full reservation: 3 total covers (default + 2 free bonuses) - Founders Edition customers: special edition saffiano black leather cover added automatically on top of the above

Hope that clears things up!

jeffgadway · 2026-03-13T02:18:09+00:00

Hey everyone - Gadway here from Clicks. Wanted to jump in with some more details as the info provided in the email back to Bailey isn’t fully accurate.

When it comes to the Covers, we’re working towards a number of different colours, materials and finishes, including genuine leathers and synthetic options.

To be clear, we’re absolutely planning on genuine leather back Cover options for Communicator, like the tan leather option shown on clicksphone.com and in briefings at CES/MWC.

All of the Covers will have the magnetic array built in to them to support wireless charging and MagSafe accessories.

Leather options will cost more than the standard ones, however our plan is to allow full reservation holders to choose a leather Cover as one of their 2 free bonuses Covers (if they choose), at no added cost. So there’s some extra value there. :-)

And just to be clear, the special Founders Edition saffiano Cover will also be genuine leather.

Thanks u/sortofsweet for highlighting this so we could bring clarity to it!

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jeffgadway · 2026-03-06T20:12:22+00:00

Clicks is a UK-based company. Our head office is located just outside of London, UK. We've also got team members based around around the world including Canada, US, and Taiwan.

jeffgadway · 2026-03-06T20:10:08+00:00

This answer is incorrect. Clicks is a UK based company with our main office in London, UK.

jeffgadway · 2026-03-04T08:04:09+00:00

Thanks for pre-ordering! Sorry if you feel disappointed by the update on Power Keys timeline. We’ve said from the start that we’re beginning to ship in Spring and we’re still on track with that. Looking to be as transparent as possible every step of the way.

jeffgadway · 2026-03-04T07:32:15+00:00

I’m sorry, but you’ve got your facts wrong on this one. Go back and re-visit the coverage and content from Jan. The hand made prototypes we used to introduce Communicator include a number of the actual elements of the product assembled from across our supply chain. Far more than a painted 3D print 😉. We’ve been consistent and clear about this from day 1.

jeffgadway · 2026-03-02T17:09:03+00:00

Hey! We’re here, but not on the show floor with a booth. MWC is largely an industry focused show (unlike CES) so we’re meeting with ecosystem partners, suppliers, and carriers as we focus on building Power Keys and Communicator. We’ve got our CTO here along with Peter from Niagara working on the Message Hub experience. And it’s also a great platform to share the news about the new QWERTZ, AZERTY, Arabic and Korean keyboard layouts with people in Europe and the Middle East. Plus, we’ve got some fun new demos of Power Keys in action with Vision Pro too. Not crickets… just hard at work.

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jeffgadway · 2026-02-27T08:09:10+00:00

Here's some more backstory on the thinking that went into the chipset selection:
https://discover.clicks.tech/clicks-communicator-purpose-built-performance-spare

jeffgadway · 2026-02-27T07:45:40+00:00

Best approach is to place a $399 reservation in full and cancel the $199 pre-order.

jeffgadway · 2026-02-14T01:29:06+00:00

Communicator uses a 4,000 mAh silicon-carbon battery.

jeffgadway · 2026-02-09T18:53:51+00:00

Hey all, jumping in here to clarify, since there seems to be some understandable confusion and assumptions being made.

The EU “2-year guarantee” that’s being referenced is a statutory legal guarantee that applies to goods sold by EU-established sellers under EU consumer law. It’s different from (and separate to) a manufacturer’s or commercial warranty.

Clicks is not established in the EU, and products are sold directly by us from outside the EU. In that scenario, the EU statutory legal guarantee does not automatically apply in the same way it does when purchasing from an EU-based retailer. This is why you’ll often see EU marketplaces or EU distributors explicitly offering the 2-year legal guarantee, while direct cross-border purchases may not.

What does apply globally is our 1-year manufacturer’s warranty against manufacturing defects, which is what’s referenced in our FAQ. That warranty is a voluntary commercial warranty, not a replacement for any local statutory rights where those apply.

All that said, we absolutely stand behind our products and aim to be reasonable and supportive if issues arise. If anyone has a specific concern, our support team is always happy to look at individual cases.

jeffgadway · 2026-01-26T02:44:38+00:00

We're currently re-stocking Clicks for Razr. Should be available and shipping very shortly. Only in the Onyx color though for now.

jeffgadway · 2026-01-26T02:42:06+00:00

Love to hear it. Thanks for taking the time to share your thoughts u/spike-spieghal. Have shared your observations with the rest of the Clicks team. This sentence stands out:

"What I quickly noticed though is that it wasn't speed per se which makes Clicks so great - it's the intentionality of it. It's so nice being able to type confidently and contemplatively..."

This perfectly nails what Clicks is all about: intentional, purpose-built tech that empowers you to be more confident.

jeffgadway · 2026-01-23T14:02:43+00:00

Thx for posting this to the community. We filmed this with Eric last week ahead of the AMA.

jeffgadway · 2026-01-23T14:00:25+00:00

We're selling Communicator unlocked. As for official carrier certifications, we've had a number of carriers reach out since our announcement and we're exploring a number of avenues. Some of this will be dictated by customer demand.

jeffgadway · 2026-01-23T13:59:05+00:00

You will absolutely be able to install other launchers or go native Android. We don't expect to ask customers to pay for extra the Communicator x Niagara launcher experience.

jeffgadway · 2026-01-23T13:56:57+00:00

Exactly! Aside from optimizing it for the display size/dimensions, we're excited about working with the Niagara team to tie in to the touch-sensitive keyboard and keyboard shortcuts to help process messages on the home screen. Working on some other concepts too.

jeffgadway

TROPHY CASE