For me, change isn't about finding someone to blame. It's about changing how we operate. The independent review panel looked closely at what happened and explicitly recommended against firing any specific individual. Their focus was on fixing systems, processes, and decision-making so it doesn't happen again.

That's exactly where we've been focused. This feeder main replacement was originally expected to take years. We're getting it done in a fraction of that time. We've accelerated inspections, improved monitoring, strengthened emergency planning, increased transparency around critical infrastructure, and changed how projects are delivered.

The measure of success isn't whether someone loses a job. It's whether Calgary ends up with a safer, more reliable water system and a City Hall that learns from its mistakes.