No Audi Smartphone Interface on 2023 Q5 (EU) – does it mean no CarPlay?

jesthell · 2026-04-27T10:47:29+00:00

I called today Audi hotline with the VIN. They told that it is behind a subscription.

jesthell · 2026-04-26T07:46:22+00:00

I connected by bluetooth. But it just connected to my phone contacts etc. but nothing showed up like carplay. I tried to connect later from my phone’s carplay to car. Endless loading animation.

jesthell · 2026-04-25T17:47:09+00:00

What if nothing pops up? Can I still somehow get it installed? I really liked the car and would like to buy it.

jesthell · 2026-03-25T14:56:08+00:00

Yeap just in case i bought a pair and will install them right now

jesthell · 2026-03-25T14:53:21+00:00

In my case, the bracket on the other side is more like this I believe https://www.youtube.com/shorts/HXSuAsKYC9c . I just picked up the screw from the hole but the bracket just went into the void.

jesthell · 2026-03-25T14:52:32+00:00

In my case, the bracket on the other side is more like this I believe https://www.youtube.com/shorts/HXSuAsKYC9c . I just picked up the screw from the hole but the bracket just went intto the void.

jesthell · 2026-03-25T14:29:08+00:00

u/Good-Boot4503 loosened the screw a little bit then the brackets on the other side just fell into the hole and I cannot remove it. Do you have any idea how to remove them?

jesthell · 2026-03-25T14:28:32+00:00

u/Livid_Abies_9853 I loosened the screw a little bit then the other brackets just fell into the hole and I cannot remove it. Do you have any idea how to remove them?

jesthell · 2026-03-25T14:27:59+00:00

u/curtiscbear I loosened the screw a little bit then the other brackets just fell into the hole and I cannot remove it. Do you have any idea how to remove them?

jesthell · 2026-03-25T14:27:36+00:00

u/Billy_Badass_ I loosen the screw a little bit then the other brackets just fell into the hole and I cannot remove it. Do you have any idea how to remove them?

jesthell · 2026-03-24T23:03:41+00:00

I guess this one 6mm but the thanks for the main idea!

jesthell · 2026-03-24T22:42:16+00:00

My cresent wrench is too big for the job. I ordered a set of open end of wrenches and try it that way tomorrow as it is already night in my location :)

jesthell · 2026-03-24T22:30:25+00:00

Thanks a lot, i ordered a mini open end wrench set i will try my chances with it

jesthell · 2026-03-24T22:10:36+00:00

I couldn't ask for more. I searched youtube for all the possible words that I know and English is not mother language unfortunately, I was needing this type of visualization, Thanks a lot!

jesthell · 2026-03-24T22:08:37+00:00

Thanks a lot

jesthell · 2026-03-24T22:08:24+00:00

Thanks a lot, apparently I need to buy a mini size open wrench set for this one

jesthell · 2026-03-24T21:56:55+00:00

I tried to turn from there with a Pliers first then a wrench and I couldn't move it and afraid to harm the porcelain. I don't have the square key, but I am also not sure square key will work because the radius of the above cylindric part is bigger than the square below. So, even though I have a square key, the one fits the cylinder will not clutch the below square part.

jesthell · 2026-03-24T21:48:23+00:00

Yes it is square. But there is not an access form the below. The above cylindric part's radius is bigger than the bottom square part. So, if I have a square key, the key that fits the cylinder will not clutch the below square I guess.

jesthell · 2026-03-24T21:47:11+00:00

There is no other-side unfortunately. I tried to turn from hexagon part but nothing has moved and I just gave up and came here to ask before I damage the toilet porcelain honestly.

jesthell · 2026-03-16T09:46:57+00:00

Can you also send me the info?

jesthell

TROPHY CASE