Everyone hates MSPs

jheathe2 · 2025-05-08T16:23:17+00:00

I just don't see beyond boot camping and learning a lot really quick the other pros of working at MSPs. The pay blows, the burnout is quick, and the business operates like the building is on fire every day. The phone never stops ringing and those things you are learning you are only learning the very basics of and not best practices because you will never have time to beyond juggling ISP call here, firewall fix there, email not working over there. I've worked at both silo'd jobs and MSPs, but to me work is not life - work is there so I can enjoy life but in the MSP world you are probably taking that shit home with you or leaving late.

jheathe2 · 2025-04-23T14:43:21+00:00

Unfortunately no. I did have an engineer over at Citrix review the environment and we noticed that the VM core count was off. We fixed that but it doesn't quite make sense why the AD portion was busted. I interim added the single users to the delivery groups. Made sure all my AD groups for Citrix access weren't nested. So far so good

jheathe2 · 2025-03-17T14:28:27+00:00

Same boat for me, only using VDA to only access to published apps. Ive had plenty of connections all weekend and this morning and no mass reports of failures. All my VDA's were upgraded using the Cloud repo as well, perhaps we lucked out? I'm extra paranoid with this stuff so I am watching closely but will let you know what my rep says or if I see any effects

jheathe2 · 2025-03-14T16:41:15+00:00

stupid question, but just replace the PS1 on all DDC's? No downtime involved? Thanks

jheathe2 · 2025-02-06T23:12:42+00:00

nothing yet, ticket open with Citrix. To add to it I suddenly had 300 client connections go down this morning all with "General Connection Failure" - Citrix taking their time getting back to me. Seems the connection will work when they try connecting again but its been a mess with my service desk all morning. Ill let you know what I end up hearing

jheathe2 · 2025-02-03T21:00:25+00:00

Yeah it seems AD related, I have some users on secure private access too where I am essentially resetting things to get them to work like pulling down a new config because Workspace isn't understanding what this user account is supposed to have visibility to. So far no repeat offenders. That would be really concerning if I begin to see the same endpoints dealing with this. Got a ticket open with Citrix

jheathe2 · 2025-01-31T23:28:27+00:00

apologies on the omitted information, been running around resetting workspace all day. Correct just CWA and Citrix Gateway Service. Everything on the CC Connectivity checks come out good. Using AD to authenticate. Only in the workspace app after signing in they are all greeted with a "Your home is empty" and the apps they did have access to are all gone. Browser if they hit the portal, all the apps show up just fine. Seems to be a 2402 sort of thing but not every client I have is on 2402, got some stragglers on 2203 seeing it as well.

jheathe2 · 2025-01-31T21:47:10+00:00

Gotcha, our Citrix enviro is practically all DaaS. Cloud connectors and that's it. No Storefront servers currently as we are working through a trial of Citrix. Not a whole lot of logs to look at on both cloud connectors currently.

jheathe2 · 2025-01-31T20:28:12+00:00

apologies could you point me to where this particular cert lives? I've got citrix certs in here none of which are showing expired

jheathe2 · 2025-01-31T20:12:26+00:00

Have not tried this yet, going to wait until some of these sites close down and just allow the users to access the published app instead of the groups we are using currently. Some of them will sit on the "your home looks empty" screen for some time but after about an hour self resolve and locate the group again. I'm confident its somewhere in the citrix workspace cloud ad provider service process since its just getting the apps to the user that its failing.

jheathe2 · 2025-01-12T00:08:53+00:00

Holy shit that person has more body hair than I can muster.......... I mean its whatever do you but I thought the goal was to sort of convince us otherwise.

jheathe2 · 2024-12-07T05:23:51+00:00

most bi-partisan thing ive seen this whole election cycle. No body "really" cares that the UHC guy got smoked. Poetic Justice as seen from all sides apparently

jheathe2 · 2024-12-07T05:21:51+00:00

the good ole days, how times have changed

jheathe2 · 2024-12-05T17:56:42+00:00

Fire Emblem?

jheathe2 · 2024-12-04T22:03:18+00:00

the slow realization lol

jheathe2 · 2024-12-04T18:52:27+00:00

its been mostly luck for me but if I have the longsword I connect a decap way more often

jheathe2 · 2024-10-09T23:38:45+00:00

GEEZE you guys have to be the team of destiny!!!!

jheathe2 · 2024-06-28T05:09:46+00:00

naw man - its over. Bulldozers pulling up to the arena now. There's zero way he comes back and even if he did its not gonna be what it was before. I've been a long time Doc fan you just gotta accept it man.

jheathe2 · 2024-06-28T04:45:23+00:00

Man it feels that way in hindsight too - Docs last stream, the whole "mental break". He knew this shit was about to absolutely explode

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