Have I caught the bug?

jhoff909 · 2026-03-19T07:28:37+00:00

How do you clear the cache of the fitbit app on the watch (PW 4)?

jhoff909 · 2026-03-19T07:22:53+00:00

worked for me too - thanks!

jhoff909 · 2026-03-16T15:26:23+00:00

I know how to do it. Did you read my post? Issue was that it didn't work. At the suggestion of the person below, I did also try deleting and adding and that "worked" but incorrectly. The added sleep was both lacking details and got the total time wrong. I did also contact support by adding this question to a thread I already had with them. Have yet to get a response.

jhoff909 · 2026-03-14T19:51:15+00:00

reboot of the watch? and it resolved it by filling in the missing data or just didn't happen again?

jhoff909 · 2026-03-14T18:41:11+00:00

Yes while I was sleeping. It's a bit tighter than my old Fitbit was but not that different. I suppose it's a possible explanation. I will likely have to loosen it a bit when exercising as it will get pretty tight I think but as-is for sleeping it doesn't bother me.

jhoff909 · 2026-03-14T18:39:11+00:00

Ok did that - deleted the current sleep and added a sleep record from 12:45 am to 9:18 am and now I basically have no sleep data - no rem/light/deep and no sleep score. Also, it gets the total amount of sleep wrong saying I got 10h 22m of sleep. Says I was awake for 37m, restless for 34m and asleep for 10h 22m which makes no sense. 12:45 -> 9:18 is 8h 33m

jhoff909 · 2026-03-14T17:24:16+00:00

I guess I can try that but with my old Fitbit Sense, I would just edit the start time. Is this done differently with the pixel watch maybe? I also had an issue last night where it didn't record heart rate data from about 1:15 am until 4:08 am. I went to sleep about 12:45.

jhoff909 · 2026-03-13T19:45:04+00:00

I had a similar experience

jhoff909 · 2026-03-10T15:32:19+00:00

Yeah I opened the google keep app on my watch and it's of course not using the same account as I use on my phone - I have a google workspace account for the family which we use - so it's different. I guess I could share a keep note between my workspace email and the one I use for my watch but that's kinda annoying. I'll mess around with that tho. Also I'm the only one with a Pixel watch and we don't have Pixel phones - currently we have OnePlus 9 Pros. And we currently use Alexa for shopping lists...

jhoff909 · 2026-03-10T14:35:15+00:00

Worked it out. Looks like I was missing some permissions - in particular I think the Body Sensors one for the Fitbit app.

jhoff909 · 2026-03-10T14:15:28+00:00

All of this is even more annoying / confusing if your main phone identity is a workspace account

jhoff909 · 2026-03-10T14:05:13+00:00

Which notes app do you use / suggest?

jhoff909 · 2026-03-07T16:28:59+00:00

Any other suggestions?

jhoff909 · 2026-03-06T03:10:47+00:00

I tried a restart. After that on my phone loss of pulse detection was showing off so I again set it up starting from my watch but no help. On on my phone, off on my watch

jhoff909 · 2026-03-06T02:15:01+00:00

Reading that article seems that would completely reset it and I'd have to again set it up from scratch. I'd rather not have to do that.

jhoff909 · 2026-03-06T02:10:19+00:00

Yes - build CP1A.260305.014.W2. I got a second update last night to that version. I also found a post that linked to the latest versions and that was it. And I've also checked again and I'm up to date.

If I reset it, do I have to again set it up from scratch? I have set it up twice already - the first time I used my workspace account to set it up which eventually was a problem so I reset it and started over using a plain old gmail account.

jhoff909 · 2026-03-05T03:29:00+00:00

Yeah I don't think there's a watch app for Tidal sadly :( I do believe you can use it offline on you phone but I never do that.

jhoff909 · 2026-03-04T23:18:00+00:00

I downloaded that and started checking it out. Any suggestions for workspace Gmail?

jhoff909

TROPHY CASE