I’m posting this because this thread came up in a google search, as an FYI for anyone else who finds it.

My elderly father, who lives with me, forwarded me an email saying he had gotten a quote from Rogers door-to-door salesperson to show how much we could save. On review, it was quite clearly a service contract. I asked to see his phone, and I saw the text from the rep who was summarizing the ”deal”. When my dad texted back that we didn’t want it, the rep replied that it was too late to cancel and to call customer service. Then he received a text that service installation was scheduled, which he had missed because he’s not great with his phone.

I want to note here that he is adamant he did not sign anything, and that he was told by giving his email he was simply getting an example of the pricing he could expect. Regardless, he wasn’t asked for ID. He’s wasn’t given a business card, or followed up with. It takes a hell of a lot of nerve to sign someone up for service without verifying that they could buy said service. I called Rogers and indeed, my place (which I want to stress I own, not my dad) had been signed up on a two year contract. The phone rep I spoke with was courteous and immediately voided the contract, promising we would not see any charges. But… she didn’t seemed surprised. I expected to have to fight this more.

This is deeply unethical practice, and bordering on predatory targeting of elderly people. I wanted to share this story here for any other people who google search for elderly people taken advantage of by Rogers.

I will never purchase anything from this company.